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Excelsior

Local Reviews
for Excelsior, MN

Comfort Matters Rated 5.0 out of 5 stars based on 31 customer reviews

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Map of Excelsior, MN

Nice job




Review of Comfort Matters

Professional


Map of Excelsior, MN




Review of Comfort Matters


Map of Excelsior, MN

Super job by Jake!!!




Review of Comfort Matters

Jake did a fabulous job servicing/repairing our furnace and kept us informed of every step along the way!


Map of Excelsior, MN

Great work




Review of Comfort Matters

Nick was very thorough and thoughtful in dealing with our HVAC issue. It was superb business as usual from Comfort Matters.


Map of Excelsior, MN

Thank you




Review of Comfort Matters

Another great service experience from Comfort Matters. John III was wonderful.


Map of Excelsior, MN

Great install crew




Review of Comfort Matters

Great guys to have working in our home. Very professional,careful and thoughtful.


Map of Excelsior, MN

Pleasant thoughtful assessment




Review of Comfort Matters

Great advice for a difficult problem


Map of Excelsior, MN

Careful,thoughtful service with good discussion with us when he was done




Review of Comfort Matters

We were very pleased with Anthony’s approach and expertise in dealing with our furnace issue.


Map of Excelsior, MN

Townhouse




Review of Comfort Matters


Map of Excelsior, MN

Great Service




Review of Comfort Matters


Always great service!




Review of Comfort Matters


Great service




Review of Comfort Matters


Perfect




Review of Comfort Matters

Prompt, professional great value - nick and CM are great


Great service from Tony




Review of Comfort Matters


A Refreshing Level of Professional Service




Review of Comfort Matters

From the level of professionalism in which my call into the office was handled, to the courtesy and knowledge in the manner that Wesley represented your company while he was in our home, is a testimony to how your well your company is managed and the obvious culture within.. My "hats off to you" for understanding the value and importance of true customer service. I suspect we may be paying a little more for it......but well worth it!!!


Honest work and thorough




Review of Comfort Matters

Jeff did a great job checking over our furnace. He explained that parts looked to be worn and gave good advice on how to proceed with options for repair or replacement. I'll definitely be calling Comfort Matters next time we need service.


Great Service very detailed, will have them back




Review of Comfort Matters

The technician was very professional and took his time to do a detailed job. He made sure he answered all of my questions in terms I understood


Great Service and Explanation




Review of Comfort Matters


The company you keep!




Review of Comfort Matters

Best repairs and customer service in the northwest metro area!!


Great service




Review of Comfort Matters

Tony was great. Will definitely be using you again for and future needs.


Nick M.

Nick M.

Replace air conditioner with 16 SEER air conditioner. Terms: 50% down, balance due at completion of installation OR Approved Financing

Near Manitou Rd, Excelsior, MN 55331
John R.

John R.

A/C not working upon arrival. Motor very hot. Compressor also wouldn’t start. Motor booster is defective. Swapped it with a new one. Cooled compressor down as well sense it was tripped on thermal overload. Cleaned ac as well. Checked charge, refrigerant pressures are low, which is more than likely the reason it had started to freeze. There would not be a guarantee that ac would be able to keep up with its current issues. Replacement is the next step. Collected half down today for tomorrows install.

Near Manitou Rd, Excelsior, MN 55331
Jake W.

Jake W.

Heard a sounds now there’s no sounds coming from ducts.

Near Knightsbridge Rd, Excelsior, MN 55331
Daniel L.

Daniel L.

AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. All recommendations declined at this time.

Near Knightsbridge Rd, Excelsior, MN 55331
Taylor L.

Taylor L.

REPLACE CONTROL BOARD ON NAVIEN TANKLESS WATER HEATER.

Near Cottagewood Ave, Excelsior, MN 55331
John R.

John R.

Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Duct pressure is pretty high on system. Looked at all returns in home, a few were blocked, moved a couch from the wall and made sure all others were open. Also checked all supply’s, a few were closed, opened them all up. Duct pressure did decrease a little bit. Would recommend adding a return in basement hallway and connect it to return drop. This will help reduce pressure and allow system to last longer. Would also recommend a surge protector and anode rod.

Near Hawthorn Cir, Excelsior, MN 55331
Conner W.

Conner W.

Replace furnace with 96% AFUE 2-Stage Multi-Speed Furnace. Terms: 50% down, balance due at completion of installation OR Approved Financing

Near Rustic Way, Excelsior, MN 55331
John R.

John R.

Found thermostat set to off and gas shut off to furnace. (Customer shut gas off earlier, because system wasn’t working). Turned it on and gas valve on furnace, did not open 2 times in a row when voltage was going to it. Made sure all connections were tight and cycled power. Gas valve did open, but furnace tripped on flame safety. Flame safety is failed. Installed a new one. Cycled power several times and furnace worked every time. If furnace has issues again, may need to look into a new gas valve. Due to age and condition of equipment, replacement is encouraged. Chris will come out tonight to quote a furnace.

Near Rustic Way, Excelsior, MN 55331
Daniel L.

Daniel L.

When arrived unit had a error code of 515, this code says it has a fault with the control board. Checked and verified all connections then called technical support. Technical support said they had a manufacturing defect on this board saying it has faulty connections even though it doesn’t. Replaced board and retested operation of the unit. Normal operation at this time and no further attention is required at this time.

Near Cottagewood Ave, Excelsior, MN 55331
Jake W.

Jake W.

Performed precision furnace tuneup. Checked igniter, flame sensor, burners, took all amp draws, and then a full combustion analysis. Everything seems to be working at this time. Replaced blower motor and cleaned blower wheel and tested in all stages. Replaced and tested flame safety sensor.

Near Elm Tree Ave, Excelsior, MN 55331
Nick M.

Nick M.

Removed a lot of the excess silicone around the IQ Air and returns connected to the furnace. Applied a new bead of silicone so not so much extra was left. Homeowner believed the excess silicone is the cause of the smell. I inspected and did a pressure drop test on the IQ air filters and did not find them to be in bad shape. I also inspected the ducts and returns to make sure these were clean also. Both looked good

Near Cottagewood Ave, Excelsior, MN 55331
Cody L.

Cody L.

Arrived and unit heater was off. Found the power was off to unit as well as incoming gas valve before regulator was off. Turned gas on and lit pilot. Unit fired up with no issues at that point. Momitored operation of unit me found no further issues. Unit is on the older side and replacement of the unit heater itself may be more recommended than any other future repairs.

Near Knightsbridge Rd, Excelsior, MN 55331
Taylor L.

Taylor L.

Replace existing furnace, haul away and dispose of old furnace, file permit, file rebates, Terms: 50% down payment, balance due at completion of installation

Near Manitou Rd, Excelsior, MN 55331
John R.

John R.

Customer explained how the thermostats were making whistling noise. I did hear a high frequency noise by thermostats. The noise only occurs when system is calling for heat. Spoke to manufacture, manufacture is aware of the issue, the current fix for the noise is to turn the led lights off on thermostat. Made that adjustment to both thermostats. Customer also prefers the lights off on thermostat. No more noises from thermostats now.

Near Cottagewood Ave, Excelsior, MN 55331
Cody L.

Cody L.

Arrived and furnace was giving a 33 limit circuit lockout error code. Found rollout limit switch had been tripped. There was a lot of sooting in Bruner compartment. Reset rollout switch and verified operation of furnace. Flames shot out of furnace backwards. I checked combustion in flue pipe and found there was 2000 plus ppm f CO in flue. Secondary heat exchanger is plugged. Replacement of part was giving to customer, however replacement of unit is more recommended. Jacob spoke to customer of replacement options at time of appointment. Shut gas off to current furnace and red tagged equipment as safety hazard.

Near Manitou Rd, Excelsior, MN 55331
Taylor L.

Taylor L.

Main House: Daikin Fit A/C and Furnace system with IqAir filter Addition: Add Daikin fit A/C and Furnace system with Iqaire filter Garage: Add Electric Garage Heater Water Heater: Convert (2) tank storage units to tankless water heaters Rebates filed by Comfort Matters, please allow 6-8 weeks for processing and delivery

Near Cottagewood Ave, Excelsior, MN 55331
Nick M.

Nick M.

Daikin signature system replacement, disposal of old units, test operation of new equipment, humidifier installation. Rebates filed by Comfort Matters

Near Knightsbridge Rd, Excelsior, MN 55331
Wesley G.

Wesley G.

Assessed operation of boiler and dug into indoor air concerns. Boiler appears to be operating normally at this time. The system is set up uniquely to allow for two different operating temperatures. Ideal recommendation would be to install a high efficient boiler and to re-pipe the system for peak performance and efficiency. Upon digging into indoor air concerns, it appears that the the return air duct system is using the wall/floor cavities for its “ducts”. The one cavity we were able to access had some electrical wires running through it and it was not sealed well. This can create a negative pressure on the house “envelope”. With a negative pressure, moisture along with other air contaminates can be pulled into the house. Without having access to all of the ductwork it is difficult to asses what else is going on inside the ducts. With the removal of the garage ceiling addition assessment could be done on the duct system. With the installation of a new gas furnace and AC

Near Cottagewood Ave, Excelsior, MN 55331
Anthony G.

Anthony G.

Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Furnace was trying to run the ac upon arrival. After further diagnostics I found that the nest thermostat was wired in as a heat pump, this was causing the ac to kick on whenever the heat was called for, heat pumps will heat your home by using the ac instead of a typical gas furnace. I removed the incorrect wires from the thermostat and then tested the system and found everything was up and working properly again. Home advisor visit scheduled for 11-17-2021 with our home advisor Jacob W.

Near Knightsbridge Rd, Excelsior, MN 55331
Anthony G.

Anthony G.

Boiler was not operating upon arrival. After further diagnostics I found that the system would randomly turn on and off. I reached out to the manufacture of multiple components and was unable to pinpoint exactly where the system was losing its call for heat. I have a pretty good idea at what the issue at hand is but I would like to confirm with the manufacture on what is happening. Follow up visit with myself and the service manager will be confirmed with the office.

Near Cottagewood Ave, Excelsior, MN 55331
Cody L.

Cody L.

Was not keeping to conduct maintenance today due to gas to house being off due to recent events. Will have to reschedule maintenance

Near Knightsbridge Rd, Excelsior, MN 55331
Jordan L.

Jordan L.

Ac tune up on Carrier air conditioner

Near Shore Dr, Excelsior, MN 55331
Excelsior, MN - Ac tune up on Carrier air conditioner
John R.

John R.

Performed a cleaning and tune up

Near Manitou Rd, Excelsior, MN 55331
Excelsior, MN - Performed a cleaning and tune up
John R.

John R.

Performed a cleaning and tune up

Near W 62nd St, Excelsior, MN 55331
Excelsior, MN - Performed a cleaning and tune up
Cody L.

Cody L.

Daikin furnace precision tune up

Near MN-7, Excelsior, MN 55331
Excelsior, MN - Daikin furnace precision tune up

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