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Excelsior

Local Reviews
for Excelsior, MN

Comfort Matters Rated 5.0 out of 5 stars based on 27 customer reviews


Map of Excelsior, MN

Thank you




Review of Comfort Matters

Another great service experience from Comfort Matters. John III was wonderful.


Map of Excelsior, MN

Great install crew




Review of Comfort Matters

Great guys to have working in our home. Very professional,careful and thoughtful.


Map of Excelsior, MN

Pleasant thoughtful assessment




Review of Comfort Matters

Great advice for a difficult problem


Map of Excelsior, MN

Careful,thoughtful service with good discussion with us when he was done




Review of Comfort Matters

We were very pleased with Anthony’s approach and expertise in dealing with our furnace issue.


Map of Excelsior, MN

Townhouse




Review of Comfort Matters


Map of Excelsior, MN

Great Service




Review of Comfort Matters


Map of Excelsior, MN

Always great service!




Review of Comfort Matters


Map of Excelsior, MN

Great service




Review of Comfort Matters


Map of Excelsior, MN

Perfect




Review of Comfort Matters

Prompt, professional great value - nick and CM are great


Map of Excelsior, MN

Great service from Tony




Review of Comfort Matters


A Refreshing Level of Professional Service




Review of Comfort Matters

From the level of professionalism in which my call into the office was handled, to the courtesy and knowledge in the manner that Wesley represented your company while he was in our home, is a testimony to how your well your company is managed and the obvious culture within.. My "hats off to you" for understanding the value and importance of true customer service. I suspect we may be paying a little more for it......but well worth it!!!


Honest work and thorough




Review of Comfort Matters

Jeff did a great job checking over our furnace. He explained that parts looked to be worn and gave good advice on how to proceed with options for repair or replacement. I'll definitely be calling Comfort Matters next time we need service.


Great Service very detailed, will have them back




Review of Comfort Matters

The technician was very professional and took his time to do a detailed job. He made sure he answered all of my questions in terms I understood


Great Service and Explanation




Review of Comfort Matters


The company you keep!




Review of Comfort Matters

Best repairs and customer service in the northwest metro area!!


Great service




Review of Comfort Matters

Tony was great. Will definitely be using you again for and future needs.


Responsive, professional and thorough




Review of Comfort Matters

When we realized our A/C wasn't working last evening, we were delighted when Tony was able to get us cooled off today! We cannot recommend Comfort Matters enough. Always the best service!


Great Service! Most Accommodating!




Review of Comfort Matters

Appreciate the personal service and professional approach.


Good professional service




Review of Comfort Matters

Wes was very clear in describing the work my air conditioning system required. He answered any questions thoroughly and made helpful suggestions to keep the system running.


Smart guy, knows his stuff




Review of Comfort Matters

Have had Wes out a couple of times and am extremely satisfied. Explains what the problem is and how he will fix it.


Cody L.

Cody L.

Arrived and unit heater was off. Found the power was off to unit as well as incoming gas valve before regulator was off. Turned gas on and lit pilot. Unit fired up with no issues at that point. Momitored operation of unit me found no further issues. Unit is on the older side and replacement of the unit heater itself may be more recommended than any other future repairs.

Near Knightsbridge Rd, Excelsior, MN 55331
Taylor L.

Taylor L.

Replace existing furnace, haul away and dispose of old furnace, file permit, file rebates, Terms: 50% down payment, balance due at completion of installation

Near Manitou Rd, Excelsior, MN 55331
John R.

John R.

Customer explained how the thermostats were making whistling noise. I did hear a high frequency noise by thermostats. The noise only occurs when system is calling for heat. Spoke to manufacture, manufacture is aware of the issue, the current fix for the noise is to turn the led lights off on thermostat. Made that adjustment to both thermostats. Customer also prefers the lights off on thermostat. No more noises from thermostats now.

Near Cottagewood Ave, Excelsior, MN 55331
Cody L.

Cody L.

Arrived and furnace was giving a 33 limit circuit lockout error code. Found rollout limit switch had been tripped. There was a lot of sooting in Bruner compartment. Reset rollout switch and verified operation of furnace. Flames shot out of furnace backwards. I checked combustion in flue pipe and found there was 2000 plus ppm f CO in flue. Secondary heat exchanger is plugged. Replacement of part was giving to customer, however replacement of unit is more recommended. Jacob spoke to customer of replacement options at time of appointment. Shut gas off to current furnace and red tagged equipment as safety hazard.

Near Manitou Rd, Excelsior, MN 55331
Taylor L.

Taylor L.

Main House: Daikin Fit A/C and Furnace system with IqAir filter Addition: Add Daikin fit A/C and Furnace system with Iqaire filter Garage: Add Electric Garage Heater Water Heater: Convert (2) tank storage units to tankless water heaters Rebates filed by Comfort Matters, please allow 6-8 weeks for processing and delivery

Near Cottagewood Ave, Excelsior, MN 55331
Nick M.

Nick M.

Daikin signature system replacement, disposal of old units, test operation of new equipment, humidifier installation. Rebates filed by Comfort Matters

Near Knightsbridge Rd, Excelsior, MN 55331
Wesley G.

Wesley G.

Assessed operation of boiler and dug into indoor air concerns. Boiler appears to be operating normally at this time. The system is set up uniquely to allow for two different operating temperatures. Ideal recommendation would be to install a high efficient boiler and to re-pipe the system for peak performance and efficiency. Upon digging into indoor air concerns, it appears that the the return air duct system is using the wall/floor cavities for its “ducts”. The one cavity we were able to access had some electrical wires running through it and it was not sealed well. This can create a negative pressure on the house “envelope”. With a negative pressure, moisture along with other air contaminates can be pulled into the house. Without having access to all of the ductwork it is difficult to asses what else is going on inside the ducts. With the removal of the garage ceiling addition assessment could be done on the duct system. With the installation of a new gas furnace and AC

Near Cottagewood Ave, Excelsior, MN 55331
Anthony G.

Anthony G.

Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Furnace was trying to run the ac upon arrival. After further diagnostics I found that the nest thermostat was wired in as a heat pump, this was causing the ac to kick on whenever the heat was called for, heat pumps will heat your home by using the ac instead of a typical gas furnace. I removed the incorrect wires from the thermostat and then tested the system and found everything was up and working properly again. Home advisor visit scheduled for 11-17-2021 with our home advisor Jacob W.

Near Knightsbridge Rd, Excelsior, MN 55331
Anthony G.

Anthony G.

Boiler was not operating upon arrival. After further diagnostics I found that the system would randomly turn on and off. I reached out to the manufacture of multiple components and was unable to pinpoint exactly where the system was losing its call for heat. I have a pretty good idea at what the issue at hand is but I would like to confirm with the manufacture on what is happening. Follow up visit with myself and the service manager will be confirmed with the office.

Near Cottagewood Ave, Excelsior, MN 55331
Cody L.

Cody L.

Was not keeping to conduct maintenance today due to gas to house being off due to recent events. Will have to reschedule maintenance

Near Knightsbridge Rd, Excelsior, MN 55331
Jordan L.

Jordan L.

Ac tune up on Carrier air conditioner

Near Shore Dr, Excelsior, MN 55331
Excelsior, MN - Ac tune up on Carrier air conditioner
John R.

John R.

Performed a cleaning and tune up

Near Manitou Rd, Excelsior, MN 55331
Excelsior, MN - Performed a cleaning and tune up
John R.

John R.

Performed a cleaning and tune up

Near W 62nd St, Excelsior, MN 55331
Excelsior, MN - Performed a cleaning and tune up
Cody L.

Cody L.

Daikin furnace precision tune up

Near MN-7, Excelsior, MN 55331
Excelsior, MN - Daikin furnace precision tune up
Jordan L.

Jordan L.

Furnace tune up. Performed maintenance on Lennox furnace and replaced flame sensor.

Near Eastwood Dr, Excelsior, MN 55331
Excelsior, MN - Furnace tune up. Performed maintenance on Lennox furnace and replaced flame sensor.
Brandon D.

Brandon D.

Tune up and cleaning on a carrier furnace

Near Elm Tree Ave, Excelsior, MN 55331
Excelsior, MN - Tune up and cleaning on a carrier furnace
Jordan L.

Jordan L.

Furnace tune up. Performed maintenance on Goodman furnace and cleaned humidifier and replaced pad.

Near MN-7, Excelsior, MN 55331
Excelsior, MN - Furnace tune up. Performed maintenance on Goodman furnace and cleaned humidifier and replaced pad.
Jordan E.

Jordan E.

Cooling maintenance. Performed tune up and cleaning on a Carrier AC.

Near Fir Tree Ave, Excelsior, MN 55331
Excelsior, MN - Cooling maintenance. Performed tune up and cleaning on a Carrier AC.
Anthony G.

Anthony G.

I performed a precision tuneup on a Lennox air conditioner

Near Waterford Ct, Excelsior, MN 55331
Excelsior, MN - I performed a precision tuneup on a Lennox air conditioner
Jordan L.

Jordan L.

Ac tune up. Performed maintenance on a comfort matters air conditioner.

Near MN-7, Excelsior, MN 55331
Excelsior, MN - Ac tune up. Performed maintenance on a comfort matters air conditioner.
Jordan L.

Jordan L.

Ac tune up. Performed maintenance on Comfort Matters air conditioner and installed drain pan treatment.

Near MN-7, Excelsior, MN 55331
Excelsior, MN - Ac tune up. Performed maintenance on Comfort Matters air conditioner and installed drain pan treatment.
Jordan E.

Jordan E.

AC maintenance. Performed cleaning and tune up on a Carrier air conditioner.

Near Bayswater Rd, Excelsior, MN 55331
Excelsior, MN - AC maintenance. Performed cleaning and tune up on a Carrier air conditioner.
Jordan E.

Jordan E.

Heating maintenance. Performed tune up and cleaning on a Bryant furnace.

Near Highcrest Dr, Excelsior, MN 55331
Excelsior, MN - Heating maintenance. Performed tune up and cleaning on a Bryant furnace.
Nathan L.

Nathan L.

Ac installation

Near Regents Walk, Excelsior, MN 55331
Excelsior, MN - Ac installation
John R.

John R.

Furnace maintenance. Performed a cleaning and tune up on a Whispher heat furnace.

Near Sweetwater Cir, Excelsior, MN 55331
Excelsior, MN - Furnace maintenance. Performed a cleaning and tune up on a Whispher heat furnace.

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