Hanover
Local Reviews
for Hanover, MN
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Great service
Norsted - Hanover, MN
Great Service
Dukowitz - Hanover, MN
Competence delivered
Miller - Hanover, MN
I have come to expect great performance from the Comfort Matters team and I should say thanks everytime so others can get the message. Thanks Anthony Giese.
Great service, very thorough
Hynes - Hanover, MN
Jake was extremely helpful and personable!
Schwecke - Hanover, MN
Personable Technician
Jim - Hanover, MN
Enjoyed having Nathan in our home. He is a personable young man with a bright future.
On time and great work!
Brink - Hanover, MN
Humidifier Service
Reznecheck - Hanover, MN
Great as always
Young - Hanover, MN
Timely courteous and efficient
Always great service!
Burke - Hanover, MN
Have been with Comfort Matters for years and wouldn’t think of going elsewhere!
Found a simple solution to what could have been a complex problem
JK - Hanover, MN
Great willingness to listen and fantastic attention to detail
Fast efficient furnace service
Hesse - Hanover, MN
The service person was efficient and knowledgeable.
Home tuneup
Walesch - Hanover, MN
Was very impressed with the service , very satisfied!
Great service!
Eckstrom - Hanover, MN
Service, Knowledge, & Trust....Always Gives Us A Secure Feeling Of A Job Well Done!
Knotz - Hanover, MN
Cody...Excellent technician, polite, caring, listens. Gave answers to our questions, concerns and needs. Knowledgeable, gave great explanations to the end result of our furnace tune-up and the problems which could occur. Also meet our home request of mask on, shoe coverings, etc., just very good general respect of us and our homes space and surroundings. He is a Very courteous young man who seems to really know his stuff! Very good representation of this wonderful company that he works for. We believe he is a "Keeper", that we as customers and you as a company will benefit from. Besides, like me, he is a fellow veteran.....what more could you ask for, especially when he brings his talents, his personality and his service each day to work. Bottom line....a Great company, with skilled workers that we trust! Great job Cody!!
Great service
Pelletier - Hanover, MN
Great service, experts at what they do!
SD - Hanover, MN
Quick Response
Big - Hanover, MN
Great work
Great attitude
Gerdes - Hanover, MN
The service tech shared some information about the heat exchange. As well as good recommendations to keep the furnace running good. I am currently reviewing budget options for some of those add on items.
Love Comfort Matters
River - Hanover, MN
Lyndon Y.
AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Senior technician to follow up with homeowner to run a few test where I was not able to.
Corey H.
Mark tried to replace his pressure reduction valve and his cpvc piping snapped. Piping is brittle due to material, chemicals in water, and age. Installed new house side shut off and Marks pressure reduction valve. Found a leaking joint downstream on cpvc piping which we need to come back tomorrow to repair. We are scheduled to arrive 12-4pm tomorrow to return.
Nathan Y.
AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Recommend a blower wheel cleaning due to dirty blower, drain kit due to excessive moisture in furnace, a new drain line for the air exchanger, air exchanger tune up, locking caps, electronic air cleaner and start assist kit. All recommendations were declined at this time.
Jake W.
AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Blower cap in furnace testing out of range. Customer is going to have home service plus replace.
Derek B.
AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation.
Jake W.
AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation.
Jake W.
Found ac to be low on charge after setting up to fill found that the furnace fan would kick out randomly. Very hot to the touch. De died with said problems and age that replacement would be the better option. Portable AC brought out.
Derek B.
Customer informed me that there was a rattling noise coming from condenser unit. Upon inspection, I noticed that the noise was coming from the locking cap on the liquid line. Customer agreed to remove locking cap and replace with standard cap. Rattling noise is gone now.
John R.
Unit off upon arrival. Turned it on to test operation. Diagnosed system to have a failed motor booster. Swapped it out, unit is now cooling. Due to age and condition, replacement is highly recommended. AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. If considering replacement, call to schedule a no cost estimate within the next two weeks to be able to utilize the repair credit towards replacement.
Daniel L.
AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Found no issues with air conditioner, homeowner has a power saver connected to system. The power company will shutoff the voltage going to the ac if temps are high outside. Also homeowner has a nest thermostat and she stated that it would be in a eco mode, this will raise the set temperature inside the home so it doesn’t send a signal to cool down. All other recommendations declined at this time. With age replacement may be encouraged in the near future.
Derek B.
AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Cleaned wiring and electrical components on outside unit.
Cody L.
Returned to install new Water heater ignition system. Replace and test operation. As water heater consistently ran, noticed knocking from tank. This is due to sediment build up in tank. Recommend drain tanking and trying to flush sediment out of tank. Water heater operating as normal now.
Jake W.
Found system to be low on refrigerant and leaking out of the liquid line. Recovered old refrigerant out of unit into new reclaim tank, fixed leak, and return refrigerant back into unit. Added extra that was needed and tested system with measure quick. Everything seems to be working at this time.
Cody L.
Water heater not staying lit. Diagnosed failed ignition. Ordered part and it should be here tommorow. Collected half down payment for repair.
John R.
System running upon arrival. Went outside to test operation. System is low on refrigerant, system has a leak. Added refrigerant to unit for now to get it cooling. Will follow up Monday for next step for repair.
Jordan L.
Counter Sale of Humidifier Pad Filter Shipped direct to customer address
Jake W.
Found motor booster blown. Replaced and tested cooling system.
Jake W.
AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation.
Nathan Y.
AC was working when I arrived. Tested static pressure, temperature split, blower amps and blower capacitor. Also checked blower fan speed. Everything is in working order. It is possible that the indoor coil froze up due to poor airflow from a dirty filter and high static pressure. The saver switch could have contributed to the cooling issue. Sending estimate for indoor air quality products and will follow up with customer I’m a couple of weeks.
Derek B.
Customer informed the AC unit is not running. Said he was able to spin the fan and it started for a moment then shut off again. I inspected the motor booster on the ac unit and tested microfarads of motor booster. Motor booster was failing. I replaced with upgraded motor. Fan motor was able to run but compressor would not start. I then poured some cool water over compressor to try to get it to cool down. Compressor eventually started but very loud. Customer was provided a price for replacement unit.
Derek B.
Customer informed me AC was not blowing cold air out of vents. Upon inspection, I noticed a very dirty 4” filter that customer had recently pulled out of return. I informed customer that likely the evap coil was not getting enough air flow due to a dirty filter and caused evap coil to freeze, which would not allow air to flow throughout the house. Customer also told me there was a lot of water around the floor drain where the evap drain line sits. That was likely due to the ice melting in evap coil. I inspected the evap coil and it is no longer frozen and is clean. I informed customer to get a new filter and clean outside unit. Temp splits are good and system is functioning as it should.
Jake W.
Please bill. Went over each unit with Chad and how to maintain them better. Installed 2 turbos on units 1 and 2. Checked temp splits and over all unit operation.
Nick M.
Replace furnace and air conditioner with 96% AFUE 2-Stage 9-Speed Furnace and 16 SEER A/C. Terms: $2000 down (Paid June 16th, 2022), Approved Financing for remainder ($10,249).
Lyndon Y.
AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Recommended drain pan treatment to prevent biological growth and to keep the drain line clear. Recommended surge protector to help prevent power surge into damaging the system. Recommended start assist kit to help extend the life of the compressor.
Jake W.
Found motor booster to be bad. Installed new booster and checked system.