Loretto
Local Reviews
for Loretto, MN
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Good Customer Service
Prekker - Loretto, MN
Good Work
Schmidt - Loretto, MN
Friendly and knowledgeable
Excellent as always!
Reierson - Loretto, MN
Great Service… went well beyond the scope of work.
Reierson - Loretto, MN
Communication is great. Service is on time. Work was done professionally. Went beyond to provide guidance with other issues!
Knowledgeable Technician
Bendickson - Loretto, MN
Quickly diagnosed the issue.
Great service!
Brott - Loretto, MN
Brandon is a class act. He did great work and explained everything clearly!
Pleasant, friendly, competant.
Peterson - Loretto, MN
Excellent service!
Isaak - Loretto, MN
Troy was so professional and took the time to talk me through my furnace tune up. He even answered questions about filters and my air exchanger. Top quality work was done and will always call comfort matters first!
AC Repair
Jenny - Loretto, MN
Great service
Bryan - Loretto, MN
Awesome service!!!
Maria - Loretto, MN
Tony was great! He solved all the problems we had with our fireplace.
Always great service
Bryan - Loretto, MN
Prompt and they do good work
Very Impressed with the Great service!
Lenny - Loretto, MN
Long overdue to have this done, but it seemed to be an offer to good to pass up. Tony was very knowledgeable and courteous. He gave us peace of mind that our furnace will continue to work fine. We were very pleased with his excellent service and advice that he passed along.
Awesome as usual!
Kathleen - Loretto, MN
Comfort Matters is the best! Your tech, Jeff, called beforehand to let me know he was on his way and arrived at exactly the appointed time. He was clean-cut and professional -- but friendly in our small-town way (loved it!). He explained what he was going to do, went over the process, made some suggestions (without trying to sell me anything -- a gold star for him!), and was finished in about an hour. He is truly an asset to the company!
Another great experience
Joe - Loretto, MN
The past 7 years of maintenance calls have led to the expectation of excellent service and they have never disappointed me. Excellent communication skills and quick,clean, efficient workmanship for a fair price. What else can you ask for.
Great service.
Bob - Loretto, MN
Good service, friendly and knowledgeable technician
Dennis - Loretto, MN
Always reliable!
Dennis - Loretto, MN
We always depend on Comfort Matters for season check ups. Good service and knowledgeable technicians. It was nice to see Wes again since he installed and worked on our system many times. We appreciate having the same person on service and maintenance calls.
Excellent Service
Barb - Loretto, MN
Wes from Comfort Matters just installed a dehumidifier and humidifier in my house. Great to see a clean work area & informative training after the install.
Great Service and Advice
Brek - Loretto, MN
Taylor L.
Replace furnace and air conditoner with 96% AFUE 2-Stage Variable-Speed Furnace and 16 SEER A/C. Terms: 50% down, balance due at completion of installation OR Approved Financing
John R.
System off upon arrival. Turned it on to test operation. Found high side refrigerant access port leaking. System is low on refrigerant. Also found other electrical parts failing on ac. Due to age and condition, replacement is the best option. Installed scheduled for Friday. Collected half down today.
Cody L.
Customer explained water leaking from drain spud of ac coil drain pan. Ensured coil was not icing up and producing water. Coil was not icing up. Blew out drain with CO2 gun and water began to flow much faster. Blew through a second time and removed any blockage from drain. I do believe this is not a permanent fix. Recommendation would be to perform a coil pull and clean. This would involve pumping system down and cutting coil out. Recommend replacement due to its age rather than repair such as that.
Sam L.
AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Also replaced motor starter.
Daniel L.
Found the unit fan not operating but the compressor was operating at the time of arrival. Owner stated he would manually start the unit, but would have to do that every single time it had to start up. Replaced what’s called a motor booster, this part gives the starting power to the fan and also the compressor. I then retested operation of the unit. With age and condition of this system would highly encourage replacement.
Jake W.
Found blower motor to be failed. Replaced with new motor and tested. Filled up with refrigerant and tested with measure quick. Everything seems to be working at this time.
Lyndon Y.
AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Recommended drain pan treatment to prevent biological growth and to keep the drain line clear.
Jake W.
AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Replaced filter.
Derek B.
AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Will order and ship new EAC filters- 24x25x1- 4 pack
Johnny A.
AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Overall system is operating as it should.
John R.
Customer explained how system was not cooling. Thermostat read cool on, furnace was silent though. Was not getting a cooling call at control board. Thermostat and k terminal is wired correctly as well. Found a relay that was wired in between board and thermostat, it was preventing ac from running. Relay is for air exchanger. Relay does not work. Air Exchanger works perfectly fine with the control in basement. The relay is not needed. A/C now works correctly. AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Due to age and condition, replacement is recommended.
Cody L.
Arrived to evaluate damage caused by mice on outdoor mini split unit. Found that mice had chewed through multiple wires all the way down the compressor wiring harness. Due to the damage that has been done, a new unit is needed. Rebuilding the unit will not guarantee proper operation. Working out a price for new outdoor unit only. Office will follow up with price of the new unit itself.
John R.
Performed seasonal precision tune up on cooling units. Chemically cleaned condenser coils, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Goodman A/C has a motor starter and booster that are failing. Pipe insulation also in poor shape. Blower wheel on furnace getting dirty and blower starter is out of range. Bryant A/C is missing the disconnect puller inside box. Customer said that he took it out in fall and will put it back when he gets home. I checked everything I could check with power off. Due to age and condition, system replacement is recommended.
Anthony G.
AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. With the air conditioners age and current condition I highly recommend looking into replacing the entire system. Home advisor visit has been scheduled for 5-20-2022 at 8:30 with our home advisor Chris A.
Jake W.
AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Installed drain pan treatment.
Anthony G.
AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Air Exchanger and tune up. Remove filters and core to vacuum. Also clean cabinet interior. Inspect bearings on blower assembly. Install core and filters. Clean off outside hoods. Test operation of air exchanger. Replaced the 4 inch filter on the furnace and wrote todays date on it as well.
Jordan L.
Boiler precision tune up; clean and tune up boiler; check/verify water pressure, inspect and clean burners, test ignition components, test/adjust gas level, test safety circuit, check motors and pumps, checked all electrical components, checked heating temperatures, test combustion, and tested overall boiler operation.
Taylor L.
Tranquility 96% 2-Stage Furnace with 16 SEER A/C Terms: Approved Financing Rebates, permits, and warranty filed by Comfort Matters
Conner W.
Replace furnace with 96% AFUE 1-Stage Multi-Speed Furnace. Terms: 50% down, balance due at completion of installation OR Approved Financing
John R.
System off upon arrival. Turned it on to test operation. Inducer motor made a very loud noise. Motor is mechanically failed. Motor no longer makes pressure. Due to age and condition and chances of other additional issues, replacement is encouraged over repair. Jacob will follow up today at 12:30pm to provided updated replacement costs.
Johnny A.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Filter pad was plugged up upon arrival. Replaced pad in Electronic Air Cleaner. Installed system surge protector to protect against electrical damage. Tested operation. Overall, system is operating as it should. A member of our duct cleaning team will be out on Monday March 14th to conduct your duct cleaning in your home.
Johnny A.
Installed fresh air drain kit onto fresh air intake pipe to eliminate further rust damage in system.
John R.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Blower wheel is in need of a cleaning. Door switch was severely corroded. No active water leaks inside furnace. Replaced switch with new one.
John R.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Burners are rusted out badly. Propane as a fuel source is dirtier than natural gas, this will cause burners to rust. Rusted burners will can cause higher co levels, lower efficiency and can cause burners to misfire, which can cause system to not heat. Also found blower dirty. Due to age and condition of system, replacement is encouraged. Will have Chris come out Friday morning at 10am to quote replacement.
John R.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Did install vent screens on intake and exhaust. Will also ship hepa filter to home, will arrive in 2-3 weeks to customers home. Heat exchanger is very rusty, also lots of water damage in upper and lower cabinet of system. No current active leaks. Due to age and condition, replacement is encouraged. Will have Chris come out next week Tuesday at 8am to quote replacement. Air Exchanger cleaning and tune up. Remove filters and core to vacuum. Also clean cabinet interior. Inspect bearings on blower assembly. Install core and filters. Clean off outside hoods. Test operation of air exchanger.