Loretto
Local Reviews
for Loretto, MN
Powered by Nearby NowOur Reviews by City
Knowledgeable Technician
Bendickson - Loretto, MN
Quickly diagnosed the issue.
Great service!
Brott - Loretto, MN
Brandon is a class act. He did great work and explained everything clearly!
Pleasant, friendly, competant.
Peterson - Loretto, MN
Excellent service!
Isaak - Loretto, MN
Troy was so professional and took the time to talk me through my furnace tune up. He even answered questions about filters and my air exchanger. Top quality work was done and will always call comfort matters first!
AC Repair
Jenny - Loretto, MN
Great service
Bryan - Loretto, MN
Awesome service!!!
Maria - Loretto, MN
Tony was great! He solved all the problems we had with our fireplace.
Always great service
Bryan - Loretto, MN
Prompt and they do good work
Very Impressed with the Great service!
Lenny - Loretto, MN
Long overdue to have this done, but it seemed to be an offer to good to pass up. Tony was very knowledgeable and courteous. He gave us peace of mind that our furnace will continue to work fine. We were very pleased with his excellent service and advice that he passed along.
Awesome as usual!
Kathleen - Loretto, MN
Comfort Matters is the best! Your tech, Jeff, called beforehand to let me know he was on his way and arrived at exactly the appointed time. He was clean-cut and professional -- but friendly in our small-town way (loved it!). He explained what he was going to do, went over the process, made some suggestions (without trying to sell me anything -- a gold star for him!), and was finished in about an hour. He is truly an asset to the company!
Another great experience
Joe - Loretto, MN
The past 7 years of maintenance calls have led to the expectation of excellent service and they have never disappointed me. Excellent communication skills and quick,clean, efficient workmanship for a fair price. What else can you ask for.
Great service.
Bob - Loretto, MN
Good service, friendly and knowledgeable technician
Dennis - Loretto, MN
Always reliable!
Dennis - Loretto, MN
We always depend on Comfort Matters for season check ups. Good service and knowledgeable technicians. It was nice to see Wes again since he installed and worked on our system many times. We appreciate having the same person on service and maintenance calls.
Excellent Service
Barb - Loretto, MN
Wes from Comfort Matters just installed a dehumidifier and humidifier in my house. Great to see a clean work area & informative training after the install.
Great Service and Advice
Brek - Loretto, MN
Replace Blower Motor
Jenny - Loretto, MN
Prompt and on time
Randy - Loretto, MN
So far, so good - We've passed the 1st test
Tom - Loretto, MN
Wes, was persistent in running down the problem & efficient in the repair that was able to be performed @ this time. We've made it passed the 1st test. Can't answer the next question until more time passes. But, so far, so good! Thanks Wes!
Good checkup of the Furnace
Marilyn - Loretto, MN
Professional and informative service person
Bradley W.
Repair. The recall was a very small drip of water from the exhaust. It is now fixed and leak free.
Bradley W.
Repair. Humidistat was set to Manual mode and was set to 45. I believe this is why it was over cond. all over windows.
Jake W.
Showed up with no heat. Customer explains furnace will try to kick on and then kill immediately. Found flame sensor faulty and not working so replaced and tested. Everything seems to be working at this time.
John R.
Unit in lockout upon arrival. Reset power to test operation. Gas valve opened, gas was never lit however. Had voltage to ignition assembly, ignition assembly is failed. Installed a new one and didn’t have further issues. System replacement is highly recommended due to age and condition.
Taylor L.
Replace furnace with 80% AFUE 1-Stage Multi-Speed Furnace. Install gas line for stove. Terms: 50% down, balance due at completion of installation OR Approved Financing
Jordan L.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Found cracks in 2nd, 4th, and 5th cells of heat exchanger, furnace is unsafe to run. Due to age and condition of system replacement is recommended.
Jake W.
Performed precision furnace tuneup. Checked igniter, flame sensor, cleaned out water drain trap, clean burners, took all amp draws, and did a full combustion analysis.
Ian H.
Furnace precision tune up. Pulled and cleaned burners. Inspected heat exchanger for any visual defects, did not find any at this time. Tested ignition assembly components, including flame safety, for proper tolerance ranges. Cleaned out condensate trap. Checked all remaining electrical inside of the unit, measured motor amp draws for correct operating range. Inspected blower wheel for dirt and debris. Checked airflow for proper air movement. Measured combustion and gas pressure for safe levels. Ensured temperatures were within manufacture desired performance. System is heating and operating with no issues at this time. The blower wheel was found to be dirty during the furnace inspection. The blower wheel housing was removed and disassembled. The blower wheel was throughly cleaned and inspected. After cleaning, the blower wheel housing was reinstalled and the operation of the furnace was tested.
Bradley W.
Replace furnace with 98% AFUE Modulating Variable-Speed Furnace. Terms: 50% down, balance due at completion of installation OR Approved Financing
Anthony G.
Furnace was not operating upon arrival. After further diagnostics I found that the furnace control board has failed. I also found that the exhaust motor control board had a burnt up section and I also do recommend replacing this component as well since we do not know if this is even working. I recorded all of the measurements and took multiple pictures of the system and will send these off to our home advisor so that they can assess the system and give proper quote on replacement.
Ian H.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. All recommendations declined at this time, a blower wheel cleaning may be considered during next tune up.
Jake W.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Replaced UV bulb at visit
Anthony G.
Return visit to inspect the water heater relief valve. After talking with Randy we decided to hold off on the repair for now because we do not know what relief valve is leaking at the moment. I cut the corroded ends off of both valves and also wrapped paper around the ends to monitor for water leaks and determine which valve is leaking.
Cody L.
Performed furnace precision tune up on Lennox pulse furnace. Tested airflow through system, heating temperatures. Verified combustion in unit exhaust. Would recommend blower wheel cleaning to increase airflow and prevent any airflow issues. Furnace is very old and replacement is highly recommended over any repairs at this point. As for leaking pressure relief, I found it was from the boiler. Anthony will be out this evening to evaluate system and address issue as needed.
Brandon D.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Both furnaces are running at this time. Homeowner said they use wood heat for all but the shoulder weather.
Brandon D.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation.
Brandon D.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Boiler precision tune up; clean and tune up boiler; check/verify water pressure, inspect and clean burners, test ignition components, test/adjust gas level, test safety circuit, check motors and pumps, checked all electrical components, checked heating temperatures, test combustion, and tested overall boiler operation. No issues found with thermostat. All is running well.
Nick M.
FIT Prestige System Replacement
Jordan L.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Inducer motor is noisy and over amping, meaning it will likely overheat and fail soon. Ignitor is well out of range and approaching point where it will crack. Flame safety sensor is also out of range and testing low, meaning it will not be able to detect flame at some point soon. System has higher return pressure and would benefit from more returns added in basement. Due to age and condition of system, replacement is recommended.
Jordan L.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Humidifier precision tune up and cleaning. Remove current water pad, clean off pad housing and water distributor. Clean out humidifier box. Clear out drain line. Replace with new water pad. Test operation. Filters are being shipped to house. Talked about issues with Bryant furnace heat exchangers and how the secondary heat exchanger will plug and fail at some point. Due to age and condition of system, replacement is recommended.
Conner W.
$200 off September Whole Home Duct Cleaning Promotion
Jordan L.
AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Air Exchanger cleaning and tune up. Remove filters and core to vacuum. Also clean cabinet interior. Inspect bearings on blower assembly. Install core and filters. Clean off outside hoods. Test operation of air exchanger. Installed bird screens in furnace and water heater exhaust pipes. Installed drain pan treatment to prevent growth and keep drain line clear.
Brandon D.
AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Changed filter. Filter should be changed four times per year.
Jordan L.
AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. I noticed cracks in faceplate of furnace when opening furnace and looked further to discover cracks on eyelet inside heat exchanger. Cracks in heat exchanger means CO can be transferred into house air. I shut gas off for safety reasons. I called several places and found out parts for heat exchanger are obsolete and we are not able to repair it. Blower motor booster is also out of range. Filter is too small for furnace. Ac motor starter is pitted and burnt and not making a good connection. Ac motor booster is out of range and not giving enough power to compressor. Due to age and condition of system, replacement is recommended.
Cody L.
Performed AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Recommend drain pan treatment to prevent mold and or bacteria build up in coil. Customer declined recommendations and renewal of membership today.