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Monticello

Local Reviews
for Monticello, MN

Comfort Matters Rated 4.8 out of 5 stars based on 96 customer reviews

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Map of Monticello, MN

Thorough understanding of the problem




Review of Comfort Matters

Cody was quick to dx the problem, he was confident w his ability to fix it. I had called several competitors and when I reviewed my findings w your existing customer, he was quick to tell me if your awesome company. I was disappointed that you do not have a referral program to encourage your happy customers to be your “free” advertisement. I work w 14 women and 5 are the head of their household. I would recommend you them to you, but that makes you less available to me- unless there was an incentive. It makes good business sense. The other 3 places I had resear, offered an incentive. Cody has a trustworthy demeanor and I would recommend him to my friends.


Map of Monticello, MN

Great service




Review of Comfort Matters

The tech where very kind.


Map of Monticello, MN

Helpful




Review of Comfort Matters

The service technician, Daniel, was timely and very helpful. He did a great job with my furnace tune-up, as well as cleaning out the humidifier. I really appreciate the comfort of knowing that my system is well taken care of, clean, and efficient. Great job.


Map of Monticello, MN

Great Service




Review of Comfort Matters


Map of Monticello, MN

Superb!




Review of Comfort Matters

Respectful Amazing Quality Efficient Taylor L - Fabulous!


Map of Monticello, MN

Amazing! (As always)




Review of Comfort Matters

Comfort Matters = THE BEST


Map of Monticello, MN

Great service




Review of Comfort Matters


Map of Monticello, MN

Great as usual!




Review of Comfort Matters


Map of Monticello, MN

Serviceman was cordial, professional and went beyond what we expected.




Review of Comfort Matters

Great job by friendly professional serviceman.


Map of Monticello, MN

Excellent service.




Review of Comfort Matters

Very good.


very nice. save me it's so cold




Review of Comfort Matters

On time very well manored.


Friendly and Informative Serviceman




Review of Comfort Matters


Maintenance




Review of Comfort Matters

We have always had a great experience with Comfort Matters,and have used them for @ 10 years now. Great customer service and staff.


Don't like survey




Review of Comfort Matters


Early and great service




Review of Comfort Matters

Good very polite.


VERY QUICK SERVICE




Review of Comfort Matters


Professional service




Review of Comfort Matters


Great service




Review of Comfort Matters

Very helpful and fixed the issue quickly


Wonderful service, price and very helpful




Review of Comfort Matters

He was extremely helpful and did a wonderful job with everything. Even helped with the thermostat program. Very grateful!


New Water Heater




Review of Comfort Matters

I called Comfort Matters on Thursday about having a new water heater installed. They were able to send someone to install it on Friday. The service tech, Taylor was professional and efficient. I would recommend to others.


Anthony G.

Anthony G.

Water heater was not operating upon arrival. After further diagnostics I found that the thermocouple was covered in carbon and therefore would not allow the pilot light to stay on. I cleaned the thermocouple and retested the system out. As of now everything is up and operating. While I was watching the water heater run I saw water forming on top of the furnace, I then dug into where the water was coming from and found that the evaporator coil had a refrigerant line that was out of the drain pan and was condensation on top of the furnace. I moved the line and tested the system again. As of now the water heater is up and working and the coil is no longer leaking water.

Near Country Ave, Monticello, MN 55362
Ian H.

Ian H.

Replace furnace and air conditoner with 96% AFUE 2-Stage Variable-Speed Furnace and 16 SEER A/C. Terms: 50% down, balance due at completion of installation OR Approved Financing

Near Country Ave, Monticello, MN 55362
Anthony G.

Anthony G.

Anthony home advisor visit, on site.

Near Eagle Nest Ln, Monticello, MN 55362
Anthony G.

Anthony G.

System was not cooling upon arrival. After further diagnostics I found that the ac would turn on and run but the furnace fan would never kick on. I found that the blower motor has failed and therefore was preventing the system from cooling the house. I replaced the indoor blower motor and then tested the system again. As of now everything is up and working, however due to the age I do recommend looking into replacement of the entire system.

Near Eagle Nest Ln, Monticello, MN 55362
John R.

John R.

Unit off upon arrival. Turned it on to test operation. System Immediately started to make ice inside evaporator. It appears that there is likely txv valve issues, wouldn’t be able to confirm until A/C was cleaned. Due to age and condition and cost of repairs, replacement is the best option. System will be getting replaced Friday. Collected $500 towards new system.

Near Country Ave, Monticello, MN 55362
Daniel L.

Daniel L.

Returned to replace the compressor, charged it to manufacturing specifications, replaced all electrical components inside the system, replaced the filter dryer, and lastly replaced the metering device. Tested full operation of unit for 30 min to make sure there wasn’t any other issues wrong with the system. Found no other issues at this time.

Near Matthew Cir, Monticello, MN 55362
Sam L.

Sam L.

AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation.

Near County Rd 39 NE, Monticello, MN 55362
Cody L.

Cody L.

Outdoor unit not running on arrival. Motor starter was pulled in. Immediatley noticed motor booster was bulged out. Tested and part was failed. Replaced with upgraded universal part with 5 year warranty. Tested operation and ac is now cooling properly. Included 5% off for veterans discount.

Near Park Dr, Monticello, MN 55362
Corey H.

Corey H.

AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Recommended UV bulbs and blower wheel cleaning.

Near Kampa Cir, Monticello, MN 55362
Jake W.

Jake W.

Found AC not running only fan was turning. Checked all components and found that the compressor was not running. Took out all safeties and got compressor to start up only to find that it was not pumping refrigerant. Talk to tech-support since deemed that the compressor has failed. Checking out availability to replace compressor tomorrow

Near Matthew Cir, Monticello, MN 55362
Wesley G.

Wesley G.

Personal Use

Near Woodside Dr, Monticello, MN 55362
Lucas N.

Lucas N.

Replace air conditioner with 16 SEER air conditioner. Terms: 50% down, balance due at completion of installation OR Approved Financing

Near Gatewater Dr, Monticello, MN 55362
Anthony G.

Anthony G.

Ac was not operating upon arrival. After further diagnostics I found that the ac compressor was not working, this was due to the motor booster being failed and therefore not allowing the compressor to start up and cool the house. I replaced the motor booster for a brand new upgraded version, and then tested operation once again. As of now everything is up and working properly. If any other issues or concerns arise, give us a call right away and we can help you out further.

Near Bakken St, Monticello, MN 55362
John R.

John R.

System off upon arrival. Turned it on to test operation. Diagnosed system low on refrigerant. System has a refrigerant leak. Replacement is best option. Customer approved new ac unit. Install scheduled for Friday morning. AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation.

Near Gatewater Dr, Monticello, MN 55362
John R.

John R.

System not working upon arrival. Thermostat calling for cooling, but system not running. Bypassed thermostat, ac came on. Thermostat has failed. Customer paid for new WiFi thermostat. After replacing the thermostat, I had looked at outside unit, compressor was running, but only using .50 amps. Diagnosed a failed motor booster as well. Installed a new part, compressor now using over 4 amps and works correctly. WHE approved the $440 repair on ac. Would recommend calling WiFi provider to help get a new separate 2.4ghz server for the thermostat. Did also leave a phone number for Honeywell home technical support in case there is still WiFi issues. System replacement is recommended due to age and condition. Air Exchanger blower is also failed. Unplugged unit. Will send estimate for new one. If replacement was done, new control for it would be in mechanical room.

Near Mill Trail Ln, Monticello, MN 55362
Lyndon Y.

Lyndon Y.

AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Installed new filter. Recommended vent screen to prevent small critters to get into pvc pipe and cause future damage to the furnace. Also recommended the start assist kit to help extend the life of the compressor.

Near 142nd St NW, Monticello, MN 55362
Anthony G.

Anthony G.

Return visit to inspect ac operation. Performed diagnostics on everything inside and out and found that the ac is up and working properly. If any other issues arise give us a call immediately.

Near Baker Ave NW, Monticello, MN 55362
Cody L.

Cody L.

Perfomed AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Found ac is having refrigeration issues. Tried adding refigerant since numbers showed ac may be low on charge. When I added in refrigerant, numbers did not change. We will have installed back out to evaluate issues with system. I will call technical support to see if they can give any advice to determine issue.

Near Baker Ave NW, Monticello, MN 55362
John R.

John R.

AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Evaporator is plugged. Blower wheel is dirty. Blower starter is out of range. Outdoor coil is severely damaged from outdoor elements. Also believe there may be issues with condenser fan motor. It does not discharge air straight up like it should. System replacement is highly recommended.

Near Mill Run Rd, Monticello, MN 55362
Derek B.

Derek B.

AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Recommended new furnace filter, vent protection, and drain pan treatment. Provided price for new air exchanger blower motor assembly and new air exchanger.

Near Brentwood Dr, Monticello, MN 55362
Johnny A.

Johnny A.

AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation.

Near 80th St NE, Monticello, MN 55362
Cody L.

Cody L.

Customer explained loud noise coming from furnace. Shut off furnace to stop sound. I found that one of the motor mount screwed stripped and it was allowing motor to move freely, causing fan to grind on housing. Pulled fan out and re drilled screw holes. Mounted motor and tested operation. Motor now operating at this time.

Near 95th St NE, Monticello, MN 55362
Anthony G.

Anthony G.

AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Added drain pan treatment to the indoor coil to help prevent any biological growths. Also installed a new filter and left behind a new box of eac filters.

Near Osprey Cir, Monticello, MN 55362
Anthony G.

Anthony G.

Rooftop unit was not operating upon arrival. After further diagnostics I found that the system is completely empty on refrigerant and therefore cannot cool the building down as needed. With the system being this low there is a hole somewhere within the refrigeration lines. I highly recommend looking into replacement of the system simply due to the high cost of repairs needed, and the age of the unit is way past its lifespan.

Near Cedar St, Monticello, MN 55362
Ian H.

Ian H.

Need to return to determine options to reduce static pressure. Duct cleaning was highly recommended.

Near Park Pl Dr, Monticello, MN 55362

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