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Monticello

Local Reviews
for Monticello, MN

Comfort Matters Rated 4.8 out of 5 stars based on 94 customer reviews


Map of Monticello, MN

Helpful




Review of Comfort Matters

The service technician, Daniel, was timely and very helpful. He did a great job with my furnace tune-up, as well as cleaning out the humidifier. I really appreciate the comfort of knowing that my system is well taken care of, clean, and efficient. Great job.


Map of Monticello, MN

Great Service




Review of Comfort Matters


Map of Monticello, MN

Superb!




Review of Comfort Matters

Respectful Amazing Quality Efficient Taylor L - Fabulous!


Map of Monticello, MN

Amazing! (As always)




Review of Comfort Matters

Comfort Matters = THE BEST


Map of Monticello, MN

Great service




Review of Comfort Matters


Map of Monticello, MN

Great as usual!




Review of Comfort Matters


Map of Monticello, MN

Serviceman was cordial, professional and went beyond what we expected.




Review of Comfort Matters

Great job by friendly professional serviceman.


Map of Monticello, MN

Excellent service.




Review of Comfort Matters

Very good.


Map of Monticello, MN

very nice. save me it's so cold




Review of Comfort Matters

On time very well manored.


Map of Monticello, MN

Friendly and Informative Serviceman




Review of Comfort Matters


Maintenance




Review of Comfort Matters

We have always had a great experience with Comfort Matters,and have used them for @ 10 years now. Great customer service and staff.


Don't like survey




Review of Comfort Matters


Early and great service




Review of Comfort Matters

Good very polite.


VERY QUICK SERVICE




Review of Comfort Matters


Professional service




Review of Comfort Matters


Great service




Review of Comfort Matters

Very helpful and fixed the issue quickly


Wonderful service, price and very helpful




Review of Comfort Matters

He was extremely helpful and did a wonderful job with everything. Even helped with the thermostat program. Very grateful!


New Water Heater




Review of Comfort Matters

I called Comfort Matters on Thursday about having a new water heater installed. They were able to send someone to install it on Friday. The service tech, Taylor was professional and efficient. I would recommend to others.


As usual - great service




Review of Comfort Matters

As usual - great service


Thermostat install




Review of Comfort Matters

Outstanding service. Competent and professional. I will recommend for future service and will have you guys do any upcoming projects.


John R.

John R.

Customer explained that they smelt gas in home. Located gas leak from the nipple that connects incoming shutoff valve to tee. Installed new nipple. Checked for gas leaks after repairs were completed. No more gas leaks. Everything now working properly.

Near 88th St NE, Monticello, MN 55362
Anthony G.

Anthony G.

System was working upon arrival, although the temperature was no where near where the thermostats were set to. I then found that the heat pump was running but was no longer able to produce much heat due to the temperature outside. I then began troubleshooting the air handler and found that the heat strips were not connected to the system. I reached out to the manufacture to ensure that the heat strips were then connected and set up properly. As of now everything is up and operating correctly.

Near Baker Ave NW, Monticello, MN 55362
Nick M.

Nick M.

Install new furnace and air conditioner, remove and dispose of old units, file permits, rebates, and warranty. Tax included Terms: $2000 due at completion of Installation, approved financing for remainder of installation cost.

Near 88th St NE, Monticello, MN 55362
Daniel L.

Daniel L.

Upon arrival found roof top unit number 6 to be shut down, this is caused by a faulty transformer, will need to get this replaced to test operation of system. Also with roof top number 4 the reason why it wasn’t keeping up with temperature was due to 6 being down, once rtu 6 is back up then the issue should resolve itself. Also note that these two units are in the front of building where people come in and out all day. Also found rtu 4,7, and 10 were shut down. Due to age and condition of those rtus replacement would be encouraged. Lastly with the units in the fishing area there is only one active unit heater operating correctly. This unit has to keep up in a large area, found the other unit heater to have a red tag form on it. Would recommend replacement with that unit, also the rtu on that side of the building it is a cooling only rtu this should be shut down during the winter time. Will follow up with grant on repair of rtu 6.

Near 7th St W, Monticello, MN 55362
Daniel L.

Daniel L.

Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Humidifier precision tune up and cleaning. Remove current water pad, clean off pad housing and water distributor. Clean out humidifier box. Clear out drain line. Replace with new water pad. Lastly tested operation of the humidifier. All other recommendations declined at this time.

Near 82nd St, Monticello, MN 55362
Cody L.

Cody L.

Arrived and unit was not operating. Manually started heating mode and unit fired up normal. Blower motor would not kick on. Jumped r and g on control board. Fan would move slightly, however it would not start. Checked incoming voltage to motor and was getting power. Blower motor Is failed. Returned with new part. Installed new blower motor and tested operation. System is now operating normal and I did not come across any further issues. I was not able to get into store after repair to check airflow and thermostat due to store being closed. If there any questions or concerns, give us a call.

Near Cedar St, Monticello, MN 55362
John R.

John R.

Customer explained how water heater would not want to stay lit. Thermocouple was lit upon arrival. Thermocouple has a good reading. There’s isn’t any air gap on top of tank, to allow room air to pull into pipe. Water heater has air blowing at pilot, which will also cause thermocouple to go out. Would not be able to make repairs to equipment due to not being up to code. The exhaust for water can’t be vented through side wall. Only can be vented through wall when the equipment is high efficient. Would also need to have a separate gas line from dryer. Will attach pricing with invoice. Attached is the price for converting to a high efficient 75 gallon tank with a 10 year warranty.

Near NE Gillard Ave, Monticello, MN 55362
Daniel L.

Daniel L.

Found the furnace to short cycle were it would go through its entire operation but cut out after two to 5 seconds. Pulled and cleaned the main flame safety device, noticed that this part was replaced two years ago, but last year at the maintenance it was testing where it should be and after cleaning this device it tested right as last year. Everything will need be taken into consideration as to why this is a continuous issue due to one it being a single pipe goi g outside the intake is inside the mechanical room and it will suck in all the dust to the furnace and it will oxidize like it just did here today. Keeping up with regular filter changes if not more frequent, pulling and cleaning that device until it fails again fully, and also with the water softener try and reduce the dust build up by slowly dumping the salt into the container. We will need to continue to monitor moving forward at every tune up.

Near Prairie Rd, Monticello, MN 55362
Cody L.

Cody L.

Annual Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Replaced failing main flame safety under parts warranty. Tested new part me it was testing where it should be. Initial start up of furnace for visit reveled only one burner would light. Pulled and cleaned burners s stated in maintenance plan and furnace fired up normally after that.

Near 80th St NE, Monticello, MN 55362
Cody L.

Cody L.

Annual Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. No issues found at todays visit. Furnace running normally with no concerns.

Near Kampa Cir, Monticello, MN 55362
Cody L.

Cody L.

Annual Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Explained to customer how humidifier system operates and how to adjust properly per manual charts. Explained main water supply shut off and how maintenance is performed on units.

Near 102nd St NE, Monticello, MN 55362
Jake W.

Jake W.

Performed precision furnace tuneup. Checked igniter, flame sensor, clean burners, cleaned out water drain trap, checked all amp drawls, and did a full combustion analysis. Air exchanger unplugged due to Venmar safety.

Near Minnesota St, Monticello, MN 55362
Ian H.

Ian H.

Furnace precision tune up. Pulled and cleaned burners. Inspected heat exchanger for any visual defects, did not find any at this time. Tested ignition assembly components, including flame safety, for proper tolerance ranges. Cleaned out condensate trap. Checked all remaining electrical inside of the unit, measured motor amp draws for correct operating range. Inspected blower wheel for dirt and debris. Checked airflow for proper air movement. Measured combustion and gas pressure for safe levels. Ensured temperatures were within manufacture desired performance. System is heating and operating with no issues at this time. During the inspection the blower wheel was found to be dirty, the recommendation to clean it will possibly be considered during the next tune up.

Near Matthew Cir, Monticello, MN 55362
Ian H.

Ian H.

Furnace precision tune up. Pulled and cleaned burners. Inspected heat exchanger for any visual defects, did not find any at this time. Tested ignition assembly components, including flame safety, for proper tolerance ranges. Cleaned out condensate trap. Checked all remaining electrical inside of the unit, measured motor amp draws for correct operating range. Inspected blower wheel for dirt and debris. Checked airflow for proper air movement. Measured combustion and gas pressure for safe levels. Ensured temperatures were within manufacture desired performance. System is heating and operating with no issues at this time. Replaced furnace media air filter.

Near 142nd St NW, Monticello, MN 55362
Anthony G.

Anthony G.

Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Geothermal tuneup. Check water temperatures, check all electrical components. Test temperature rise and airflow. Test overall operation of the geothermal system and the furnace.

Near Aetna Ave NE, Monticello, MN 55362
Anthony G.

Anthony G.

Air handler precision tuneup. Inspect blower motor operation and cleanliness, check amp draw on all components. Inspect wiring to ensure all connections are secure. Inspect filter in the system, check airflow. Overall make sure system is operating properly. Replaced filter at todays visit.

Near Baker Ave NW, Monticello, MN 55362
Cody L.

Cody L.

Performed Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Recommend installing variable speed motor protector on indoor blower motor to prevent electrical damage to motor. Briefly discussed duct cleaning with customer today as well. Furnace operating normal at this time.

Near Brentwood Dr, Monticello, MN 55362
Taylor L.

Taylor L.

Navien NPE240 Tankless Water Heater Terms: 50% down with balance due at completion of installation OR approved financing. Rebates filed by Comfort Matters, please allow 8-10 weeks for processing and delivery

Near Prescott Dr, Monticello, MN 55362
Anthony G.

Anthony G.

Commercial Preventative Maintenance on rooftop units. Replace media filters on all covered pieces of equipment. Check all electrical inside of the unit for proper operation including motor boosters and starters. Test cfm and airflow for proper air movement. Cleaned burners, checked for any visual defects, or cracks in heat exchanger. Lastly tested combustion of units. Also found on one of the units to have shorted out the transformer and also found a failed safety switch. Will need to follow up tomorrow of repair options.

Near 7th St W, Monticello, MN 55362
Anthony G.

Anthony G.

Removed and replaced existing condensate pump, after the pump was replaced I tested operation and found everything to be up and operating correctly.

Near Chelsea Rd, Monticello, MN 55362
Cody L.

Cody L.

Performed Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Replaced main flame safety at no cost today due to the fact we replaced this same part less then 2 years ago. New part tested well and there are no further concerns.

Near Sandy Ln, Monticello, MN 55362
Cody L.

Cody L.

Performed Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Main flame safety was testing low and near failing. Replaced under parts on,t warranty. Also installed variable speed motor protector to prevent external electric damage to motor. Furnace operating normal at this time.

Near Haug Ave NE, Monticello, MN 55362
Anthony G.

Anthony G.

Furnace was not operating upon arrival. After further diagnostics I found that the pressure switch was no longer working. I replaced he pressure switch with a brand new one and then tested the operation out. As of now everything is up and working properly. Overall replacement is recommended of the furnace simply due to age and current condition.

Near 3rd St E, Monticello, MN 55362
Jake W.

Jake W.

Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation.

Near Oak Leaf Ct, Monticello, MN 55362
Nick M.

Nick M.

96% 2-Stage VS furnace w/ 16 SEER A/c Terms: Approved Financing Rebates filed by Comfort Matters. Please allow 8-10 weeks for processing and delivery

Near Prescott Dr, Monticello, MN 55362

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