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Mound

Local Reviews
for Mound, MN

Comfort Matters Rated 4.9 out of 5 stars based on 47 customer reviews


Map of Mound, MN

Above & beyond




Review of Comfort Matters

Bradley came out to double check something with my fireplace that didn’t seem right after it was reconnected. He ended up finding something entirely different (but wrong) with our gas line internally… he pointed it out and then worked to get it corrected for us quickly. Super friendly.


Map of Mound, MN

Great Service




Review of Comfort Matters

As usual, Jordan was very helpful, professional and answered all of my questions.


Map of Mound, MN

Very Helpful




Review of Comfort Matters

John was very helpful and clear and concise when explaining the breakdown of my check up on the furnace. He was able to help explain then the possible choices for action as well.


Map of Mound, MN

Annual Fall Furnace Maintenance




Review of Comfort Matters

Daniel Larson performed our regular furnace maintenance today and we are pleased with the results. He was very thorough, explained the services and asked if we had any questions. Comfort Matters continues to be our go to selection for heating and air conditioning sales and service.


Map of Mound, MN

Great service! Jake covered everything, was courteous, timely, and knowledgeable.




Review of Comfort Matters


Map of Mound, MN

The Best Customer Service




Review of Comfort Matters

Cody performed our annual maintenance on our air conditioner today. Really enjoyed interacting with him and he did a great job. As a longtime customer of Comfort Matters, we have always been pleased with the fine customer service we have received from the technicians and Cody fits right in. Prompt and friendly service and good technical expertise is hallmark of Comfort Matters.


Map of Mound, MN

Wonderful service!




Review of Comfort Matters

Technician was on time, efficient, polite. He explained everything thouroughly and answered all questions. He helped me problem solve balancing issues, as well as programing.


Map of Mound, MN

Biannual HVAC tune up




Review of Comfort Matters


Map of Mound, MN

Great service!




Review of Comfort Matters

The service provider did a great job servicing my airconditioner. He explained thoroughly what he did, as well as giving Myers appropriate recommendations.


Map of Mound, MN

Awesome service once again!




Review of Comfort Matters


Great service




Review of Comfort Matters


Great service.




Review of Comfort Matters


Happy with our experience




Review of Comfort Matters


Great service




Review of Comfort Matters


Review of Semi-annual furnace / AC service




Review of Comfort Matters

Our technician was Nick and he did a good job. He provided value add by advising that we should check with the manufacturer of our air exchanger for a possible recall. We did and they are sending the parts to address the recall. Thanks, Nick.


committed to serving the customer promply and to our satisfaction




Review of Comfort Matters


Not what I expected




Review of Comfort Matters


Service was good!




Review of Comfort Matters


Job well done




Review of Comfort Matters

Very nice guy


Comfort matters has a Hugh industry advantage in having knowledgable, professional and friendly employees like Wesley.




Review of Comfort Matters

Excellent service, very knowledgeable and friendly technician


Ian H.

Ian H.

Furnace precision tune up. Pulled and cleaned burners. Inspected heat exchanger for any visual defects, did not find any at this time. Tested ignition assembly components, including flame safety, for proper tolerance ranges. Cleaned out condensate trap. Checked all remaining electrical inside of the unit, measured motor amp draws for correct operating range. Inspected blower wheel for dirt and debris. Checked airflow for proper air movement. Measured combustion and gas pressure for safe levels. Ensured temperatures were within manufacture desired performance. System is heating and operating with no issues at this time. A appointment needs to be scheduled to install a 20x25 EAC.

Near Radnor Rd, Mound, MN 55364
Anthony G.

Anthony G.

Boiler precision tune up; clean and tune up boiler; check/verify water pressure, inspect and clean burners, test ignition components, test/adjust gas level, test safety circuit, check motors and pumps, checked all electrical components, checked heating temperatures, test combustion, and tested overall boiler operation.

Near Westwood Dr, Mound, MN 55364
Bradley W.

Bradley W.

Service. Not sure if this is a recall on install. Upon arrival and further inspection found a kink in gas line for garage heater. I cut out and kink and replaced with copper. Fireplace seems to be running as it should. I advised Melony to check with a fireplace company if she becomes more concerned about it.

Near Idlewood Rd, Mound, MN 55364
Jake W.

Jake W.

Customer installed new thermostat and created a no heat. Tried to test to see if it was new thermostat wiring. With new thermostat failing tried old thermostat with no avail. Installed new T6 thermostat and tested all functions. Everything seems to be working at this time.

Near Lost Lake Ln, Mound, MN 55364
Bradley W.

Bradley W.

Unit heater inspection signed off and good to go.

Near Idlewood Rd, Mound, MN 55364
Jake W.

Jake W.

Customer heard high pitch noise coming from Duct work. Found that normal air exchanger motor noise was the issue no fix for its normal operation of unit. Customer signed up on membership

Near Forest Lake Dr, Mound, MN 55364
Jordan L.

Jordan L.

Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Blower wheel is dirty and flame safety sensor is out of range. Due to age and condition of system, replacement is recommended. Inspected mini split as the display was not showing temperature. Tech support confirmed that control board in unit is bad.

Near N Arm Dr, Mound, MN 55364
Cody L.

Cody L.

Arrived and customer explained there was a water leak coming from supply water line to humidifier. There is a water filter on line and it is leaking from output side of water filter. I checked fitting and found it was only finger tight. This is causing a poor flow and causing leak. Tightened fitting and evaluated for further issues. No further issues found. Customer enrolled in monthly furnace, AC, and humidifier membership today.

Near Sunnybrook Dr, Mound, MN 55364
Nick M.

Nick M.

Water splashes from the top of the pad holder. Found the tab on the left side is broken off so the top for lock in. Also found the feeder tube not fully pushed in. I reseated the tube and holder and was not able to see a leak for 20min. If the leak comes back, the humidifier or pad holder will have to be replaced.

Near Forest Lake Dr, Mound, MN 55364
Anthony G.

Anthony G.

In floor heat was not operating upon arrival. After further diagnostics I found that the system had 0 water pressure. I then filled the system up and found that the boiler was now air locked. I purged every loop on the system and filled the unit up to 20 psi. I would wait a couple weeks to check on the infloor heat and make sure it is still operating. The temperature will take awhile to increase since it is heating an entire concrete slab, also the temperature difference between the supply and return will not be big, there will most likely be a 10-20 degree difference. Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation.

Near Willow Ct, Mound, MN 55364
Taylor L.

Taylor L.

60k 2 stage heat

Near Westwood Dr, Mound, MN 55364
John R.

John R.

Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Replaced failing flame safety. Old one was showing evidence of failure. Installed a vent screen on exhaust pipe. Pulled and cleaned blower wheel, scrubbed all dirt and debris off and used brush and foam cleaner. Rinsed wheel and reinstalled into furnace. Lastly installed a blower surge protector. All other heating operation is normal at this time. System replacement is recommended.

Near Otter Rd, Mound, MN 55364
Daniel L.

Daniel L.

Replaced old vent motor with a new OEM motor. Tested operation of the full system. Unit is in operating condition at this time no further follow up is needed.

Near Crest Ridge Ct, Mound, MN 55364
Cody L.

Cody L.

Arrived to find furnace not operating. Gave call for heat and got E2 error code. This states low stage pressure switch did not close. I checked incoming power to inducer motor and was receiving full power of 120volts. Without the inducer motor running, pressure switch will not close. Inducer was not running. Confirmed inducer motor is failed. Will have to return to install motor. One vendor is open on weekends and if they have the part, we will return to install tommorow. Otherwise we will have to wait until Monday. We were out here today to install water heater me Ecm surge protector. I do not believe this had anything to do with inducer failing.

Near Crest Ridge Ct, Mound, MN 55364
John R.

John R.

Performed seasonal precision tune up on heating systems; cleaned burners, tested ignition components, adjusted gas levels, tested safety circuits, checked indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operations. 2nd level furnace does not work. No codes on board. Found control board burnt. 120volts going into board, nothing coming out. Unsure if there are any other issues on furnace until board is replaced. Provided pricing for replacement. Will follow up next week. Humidifier precision tune up and cleaning. Remove current water pad, clean off pad housing and water distributor. Clean out humidifier box. Clear out drain line. Replace with new water pad. Two Air Exchanger cleaning and tune ups. Remove filters and core to vacuum. Also clean cabinet interior. Inspect bearings on blower assembly. Install core and filters. Clean off outside hoods. Test operation of air exchangers.

Near Westwood Dr, Mound, MN 55364
Daniel L.

Daniel L.

Furnace precision tune up; clean and tune up furnace, clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor airflow, checked heating temperatures, and tested overall furnace function. All recommendations declined at this time.

Near Clover Cir, Mound, MN 55364
Jake W.

Jake W.

Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation.

Near Windjammer Ln, Mound, MN 55364
Jake W.

Jake W.

Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Water heater is leaking. Tried calling customer to talk about it but he was not able to be reached at this time.

Near Crest Ridge Ct, Mound, MN 55364
Anthony G.

Anthony G.

Boiler precision tune up; clean and tune up boiler; check/verify water pressure, inspect and clean burners, test ignition components, test/adjust gas level, test safety circuit, check motors and pumps, checked all electrical components, checked heating temperatures, test combustion, and tested overall boiler operation.

Near Island View Dr, Mound, MN 55364
John R.

John R.

Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Would recommend a Iwave, wheel cleaning and surge protector.

Near Painters Cir, Mound, MN 55364
Cody L.

Cody L.

Performed Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Recommend clean and tune up of air exchanger. Unit is dirty and will not operate as efficiently. Surge protection is recommended for both entire furnace, as well as indoor blower motor. This will achieve maximum protection for furnace from electrical damages. Furnace running normally at this time. Performed Air Exchanger cleaning and tune up. Remove filters and core to vacuum. Also clean cabinet interior. Inspect bearings on blower assembly. Install core and filters. Clean off outside hoods. Test operation of air exchanger.

Near Pinnacle Way, Mound, MN 55364
Jake W.

Jake W.

Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Air Exchanger cleaning and tune up. Remove filters and core to clean. Also clean cabinet interior. Inspect bearings on blower assembly. Install core and filters. Clean off outside hoods. Test operation of air exchanger.

Near Edgewater Dr, Mound, MN 55364
Conner W.

Conner W.

$200 Off September Whole Home Duct Cleaning Promotion

Near Windjammer Ln, Mound, MN 55364
Brandon D.

Brandon D.

AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Attached is a quote for recommended repairs.

Near Holt Ln, Mound, MN 55364
Brandon D.

Brandon D.

AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Attached is a quote for all repairs recommended. Due to age and condition of system, replacement is recommended due to cost of repairs needed.

Near Cardinal Ln, Mound, MN 55364

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