Heating and Air Conditioning in Otsego, MN
Your comfort matters to you, so it matters to us! This is our philosophy at Comfort Matters Heating and Cooling, and it’s why so many homeowners in Otsego, MN rely on us for their heating, AC, and other comfort services. We have a strong set of beliefs that drive us to do the best for every customer. You can count on our integrity, honesty, and dedication to your family’s health and comfort.
- Family-owned and operated
- 100% Money-Back Guarantee
- We do things the RIGHT way, not the easy way
Our comfort advisors and technicians are ready to help you enjoy the home comfort you deserve.
Schedule service today: we’re with you through THE HIGHS & LOWS!
Heating Services in Otsego, MN
The winters in Otsego, MN are often unforgiving … but our team is unrelenting when it comes to helping your family keep warm. We install a range of heating systems—furnaces, boilers, heat pumps—but we’ll never push you on an expensive system that doesn’t meet your needs. We’ll see that your heating remains dependable with maintenance through our Sunshine Club, and our technicians are ready to help with fast repairs when you need them (and they’ll leave your house cleaner than they found it).
Air Conditioning Services in Otsego, MN
If you’re tired of sweating through muggy and hot summers without a decent air conditioner, Comfort Matters Heating and Cooling can change that. We believe you should have cool comfort in every room, even that bedroom far in the back. Whatever AC service you require for perfect home comfort, you’ll find that we can do the job right: new air conditioning installation, air conditioning replacement, regular AC maintenance, and any size of air conditioning repair. We’ll keep your home fresh and efficient.
Indoor Air Quality Services in Otsego, MN
We believe that clean air means healthy, happy families, and our advisors and technicians know how to make your house an oasis of fresh air. We provide duct services to get your ventilation system in top shape, and we install many of the best, most advanced in air purification and air filtration systems that remove harmful particles from your household air. We even work with powerful humidifiers and dehumidifiers to keep you in perfect comfort around the year.
Commercial HVAC Services in Otsego, MN
We’re a locally-owned company and understand the challenges businesses in Otsego, MN face. We use our training and knowledge to provide great commercial heating, commercial cooling, and commercial indoor air quality to other companies. We abide by the same set of standards and beliefs for commercial services as we do for residential. When you need our help, you’ll always get a real person on the phone, and our technicians will never take shortcuts—we only do things the right way.
Water Heater Services in Otsego, MN
It’s easy to take the hot water supply in your home for granted. But a reliable water heater isn’t something that simply happens: it takes dedicated professionals like the team at Comfort Matters Heating and Cooling to ensure a water heater is properly installed, repaired, and maintained. No matter what you need for an energy-efficient supply of hot water for your family, you can put your trust in us to get the job done. Let us help improve the life of you and your family.
Local Reviews
for Otsego, MN
Powered by Nearby NowOur Reviews by City
Great service
Mathews - Otsego, MN
Nick and his partner showed us and completed the job. They appeared to be efficient and get everything replaced.
Awesome response & customer service
Mathews - Otsego, MN
Daniel was very professional & super knowledgeable. Great to work with & helped diagnose our problem right away.
Positive Experience
Dan - Otsego, MN
John was early (a plus) and had the problem figured out quickly. After getting things fixed and put back together, he explained what had happened, what he did to fix it, and what may happen in the future. Altogether a positive experience.
Install
BD - Otsego, MN
Great Service!
BD - Otsego, MN
Great Technician!
Riley - Otsego, MN
Waiting Follow Up
Mitchell - Otsego, MN
Appreciate the early appointment! Technician did great on the tune up and humidifier explanations. Still waiting on humidity level to increase in home above 36%, and technician said he would get back to us on why thermostat outdoor reading (and potentially indooor) are incorrect. I also did program the main thermostat as he showed but the other zones don’t appear to match the programming as they keep doing their own thing? Who knows. Maybe when he gets back to me the recommendation may be to replace outdoor sensors and restart system?
Great service
Hentges - Otsego, MN
Top notch service as always!
Reese - Otsego, MN
Cody is a great technician. He took care of our annual furnace check in a timely and efficient manner.
Great Service and Friendly Technician
Weness - Otsego, MN
Daniel was thorough and provided great service. And I really appreciated that he gave me all of the options for fixing the problem with my furnace without any pushy salesman tactics.
Great Service
Bjork - Otsego, MN
Ian was here for a furnace tuneup and was very knowledgeable and professional. Pointed out some missing screens on the outside pipes and gave us several options to fix it. We had him add the screens since he had them on the truck. Another solid experience from Comfort Matters!
Great service
Phanthavong - Otsego, MN
quick and efficient
Vognsen - Otsego, MN
Furnace Maintenance
Swanson - Otsego, MN
Great experience and great service
Reinschmidt - Otsego, MN
Job started on time and ended on time. Taylor took time to explain everything and answered questions. And Taylor and Keith were great with my dog. Nothing but good things to say about both of them.
Great Service. Very Professional.
Benton - Otsego, MN
Amazing Sales and Service Teams!!!
Loidolt - Otsego, MN
From the beginning of our interaction, everyone was very professional and pleasant! Everyone was on time, super knowledgeable and didn’t try to upsell on things we didn’t need, they helped us figure out what was right for what we truest needed! We would highly recommend anyone to use them!!! I wish every business had employees like the ones we dealt with!
Fast and efficient
Schmidt - Otsego, MN
Very informative, Quality service
Tacheny - Otsego, MN
Very informative great service
Great service
Peterson - Otsego, MN
Jake was friendly and willing to share his knowledge about furnaces with me. He’s an asset to Comfort Matters. The pricing was not applicable because it was part of the sale last year. Every employee I’ve had interaction with at Comfort Matters has been extremely friendly.
Jake W.
Performed precision furnace tuneup. Checked igniter, flame sensor, burners, took all amp draw’s, and did a full combustion analysis. Everything seems to be working at this time.
Nick M.
Replace furnace with 96% AFUE 2-Stage Variable-Speed Furnace. Terms: 50% down, balance due at completion of installation OR Approved Financing
Jordan L.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Air Exchanger cleaning and tune up. Remove filters and core to vacuum. Also clean cabinet interior. Inspect bearings on blower assembly. Install core and filters. Clean off outside hoods. Test operation of air exchanger. UV bulb was over two years old. Replaced UV Bulb and tested operation. Talked with customer about running fan to maximize UV light effectiveness.
Daniel L.
Found the furnace blower motor completely seized and inflicting the proper function of the furnace. Also found the blower wheel to be completely dirty causing a loss in performance. Replaced the blower motor and pulled and cleaned the blower wheel and blower wheel housing. Retested the operation of the furnace and all is functioning properly at this time, due to age replacement would be encouraged.
Daniel L.
Found the furnace to have a ignition lock out code, looked at all the safety switches on the furnace and confirmed that the fire roll out switch was tripped. When these switches trip this could leave to a very unsafe furnace and it’s known for major issues. With the history of this style of furnace could lead towards a failed secondary heat exchanger. So I jumped that safety switch to test the operation of the furnace but it still failed to ignite, so I tested the gas pressure and all other switches that are in line with the gas valve and after testing all of them and the furnace still had failed to operate, I deemed the gas valve faulty. For repairs The gas valve and heat exchanger would need to be replaced, with price and the condition of the furnace would strongly encourage the replacement route, Jonathan will be meeting with you in the next hour to go over replacement. Furnace gas valve is currently off and also I have the power shut down to the unit for safety purposes.
Daniel L.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Found the blower wheel to be dirty, this will decrease the performance of the furnace. Also found the blower motor to have a slight layer of oil, this may cause failure on the blower motor. Also found the blower motor starter to have failed, this has caused potential damage to the blower motor. Also found the heat exchanger to have major heat marks. Visually inspected with a camera to find any cracks or fractures but could not reach the entire heat exchanger. Due to age and condition of the furnace would highly encourage to have it replaced to not only decrease energy and gas bills but also increase comfort inside the home.
John R.
Customer explained a loud noise coming from furnace. Found blower wheel scraping against blower housing slightly. Set screw to blower shaft was loose and not on flat spot of shaft. Readjusted blower wheel on motor. Reinstalled set screw and tested operation. No further excessive noises. Would recommend non pleated filter for better filtration. Showed customer how to use humidifier control. System replacement is recommended due to age and condition.
Taylor L.
Replace furnace with 96% AFUE 2-Stage Variable-Speed Furnace. Terms: 50% down, balance due at completion of installation OR Approved Financing
Anthony G.
Boiler was operating upon arrival. After further diagnostics I found that both pumps and thermostats were operating correctly. Customer noted that the pump w was making a very odd noise and would like to replace it regardless. Removed and replaced the main floor water pump, tested system and added F1 water treatment afterwards to ensure no corrosion or water scaling will occur within the water pipes.
Ian H.
Upon arrival the humidifier water shut off valve was closed. The humidifier solenoid was removed from the unit and inspected for any blockages, there were none. The unit was re assembled and the operation of the unit was tested. Everything is operating correctly at this time.
Ian H.
Furnace precision tune up. Pulled and cleaned burners. Inspected heat exchanger for any visual defects, did not find any at this time. Tested ignition assembly components, including flame safety, for proper tolerance ranges. Cleaned out condensate trap. Checked all remaining electrical inside of the unit, measured motor amp draws for correct operating range. Inspected blower wheel for dirt and debris. Checked airflow for proper air movement. Measured combustion and gas pressure for safe levels. Ensured temperatures were within manufacture desired performance. System is heating and operating at this time. Upon arrival, the unit was faulting on the high temperature safety switch. After adjusting the fan speed and gas pressure the unit was operating correctly. The air plenum was re-sealed with new foil tape to ensure streamline movement of the air. A follow up will be needed to discuss pricing for a new fan limit switch. The customer also signed up for the Sunshine Club Membership und
Jordan L.
Customer said furnace had been making a loud noise when it starts up. When furnace started up I could hear blower motor struggling to start. I tested operation and found motor very hot to the touch, and motor booster is out of range. Filter is not big enough for all the airflow that this size system needs and makes motor work harder. Found ignitor and flame safety sensor out of range and likely to fail soon. Due to the age and condition, replacement is recommended.
Cody L.
Arrived and customer had turned furnace off. Turned furnace on watched operation. Found flames would ignite, but cut out right away. Tested main flame saftey and found it was failed. Replaced part with new one and tested operation. New part is now operating normally as well as unit as a whole. No further concerns. Customer was concerned about ticks coming from furnace at arrival. Informed customer er those ticks are normal for this type of furnace, as it is a version of a smart furnace. No concerns with tick noise. Customer enrolled in annual sunshine club.
Anthony G.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation.
Anthony G.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Home advisor visit scheduled for 12-30-2021 at 9 with Jacob W.
Ian H.
Furnace precision tune up. Pulled and cleaned burners. Inspected heat exchanger for any visual defects, did not find any at this time. Tested ignition assembly components, including flame safety, for proper tolerance ranges. Cleaned out condensate trap. Checked all remaining electrical inside of the unit, measured motor amp draws for correct operating range. Inspected blower wheel for dirt and debris. Checked airflow for proper air movement. Measured combustion and gas pressure for safe levels. Ensured temperatures were within manufacture desired performance. During the furnace inspection, multiple discrepancies were found. The blower motor booster was testing far out of allowable ranges, the blower motor was showing signs of failure soon due to oil leaking out of the back of it, and the igniter was testing out of acceptable ranges as well. It was highly recommended that replacement was considered before repairs due to the age of the furnace and cost of repairs. There is a scheduled h
Bradley W.
Humidifier Installation with Automatic Control, 5 Year Parts and 2 Year Labor Warranty
Jake W.
Customer had no heat this morning and house is at 61°. Pressure switch on low fire was found stuck open. Replaced dual pressure switches and tested. Everything seems to be working at this time. Customer signed up on membership program.
Cody L.
Arrived and customer had explained they unplugged water heater due to noise it was creating. I plugged water heater in and vent motor started up, however it sound as if there was a plastic on plastic banging sound coming from motor. When I pulled vent off and watched fan, I saw the blower fan was very loose and looked as it had cracked. Only repair Is to replace motor. Spoke with robin at WHE an repair coverage was declined due to age of equipment and cost of repair. At 16 years old, replacement water heater is encouraged vs repair of current unit. Customer is very interested in replacement water heater. Took pictures of current water heater at todays visit in case customer wants to replace.
Jordan L.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Furnace exhaust was leaking water, cut section out and glued in new exhaust pipe. Blower motor booster is out of range and failing, blower motor is likely damaged from overheating and had signs of oil leaking. Replaced blower motor and booster and tested operation. System has no returns or supplies in basement and has high pressure.
Cody L.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Filter was very plugged on arrival. Replaced filter and conducted tune up.no issues found at this time. Ductwork may be undersized based on pressure testing and size of furnace. humidifier had small blockage in supply tubing casino unit to not operate well. Cleared blockage and unit operated normal.
Cody L.
Arrived and water heater was giving continuous red flash error code. No manual was present. Water heater did fire up normally when power was cycled. This tells me all components outside of ignition assembly are operating normal. Water heater continued to fire up normal. For todays visit, cleaned flame sensor. Let customer know this may only be a bandaid fix to issue. Replacement of water heater is recommended if further issues occur.
Cody L.
Performed annual Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Replaced failing main flame safety under parts warranty. Tested new part and is now back to where it should be. Furnace operating well at this time with no further concerns.
Anthony G.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Removed and replaced the main flame safety. After replacing this component I tested and found that it was up and working to manufacture specifications. Upon removing the blower motor to clean, I ended up finding oil all over the inside of the motor. Had a conversation with the customer and we decided to replace the motor and clean the blower wheel. After making his repair I tested operation and found that everything is up and working properly once again.
John R.
Unit off upon arrival. Turned it on to test operation. Was getting a pressure switch fault code. Draft motor pulling 1.60amps. Motor is humming and not working. Draft motor is failed. Also noticed that the transformer only has a output of 18-19 volts. It should be 24. Transformer is showing evidence of failure. Thermostat has a missing cover. Would also recommend a new thermostat. Due to age and condition of unit, would recommend a new unit instead of repair. Will follow up with homeowner with replacement price.