Elk River
In the Greater Minneapolis North West Metro area, Comfort Matters Heating & Cooling, Inc. is well known for providing exceptional furnace repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Comfort Matters Heating & Cooling, Inc. because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for Furnace & Air Conditioning Repair in Elk River MN in Maple Grove MN. Call us today at (763) 515-0166!Your Best Choice for Furnace & Air Conditioning Repair in Elk River MN
Local Reviews
for Elk River, MN
Powered by Nearby NowGreat service
Jim - Elk River, MN
Amazing
Dale - Elk River, MN
Taylor and Keith did an amazing job! As a former home builder, I've worked with quite a few HVAC companies. I was very impressed with the knowledge and expertise of the crew from Comfort Matters!
Excellent service (again) from Comfort Matters!
Hannah - Elk River, MN
We had a scheduled tune up with Comfort Matters. Cody, our technician, communicated with me in advance to let me know he was on his way. He was friendly, professional and took the time to explain his follow up report. I appreciated that he wore something over his shoes (not that it bothered me but it was a nice touch) and was friendly to my dog. I’ll schedule again with Comfort Matters!
Cody vary polite
Anderson - Elk River, MN
Response from Comfort Matters:
Thank you for your 4 start review! We will strive to earn a 5 star next time :)
To-the-point service
Wasilk - Elk River, MN
This service call was very easy and to the point. The problem was diagnosed quickly and was able to repaired right away. Super friendly service! They were also able to get the service appointment scheduled within 24 hours of my call!!
Awesome job by Nick...thank you!
Steve - Elk River, MN
Nick was very good and thorough. We highly recommend Comfort Matters base on his work.
Very compendent
Ross - Elk River, MN
Very nice guy and informed
Quick, thorough, and informative.
Jesse - Elk River, MN
Wes covered all options (repair or purchase) and was sure I understood.
Great Service
Ron - Elk River, MN
Great service, very friendly
Jennifer - Elk River, MN
Explained issue well, very friendly and helpful.
Great service very thorough
Jack - Elk River, MN
Outstanding
Great service
Dan - Elk River, MN
Great service by Jeff and very customer friendly
Great Service
Doris - Elk River, MN
Good service quick response
Steve - Elk River, MN
Na
Comfort Matters Rocks
John - Elk River, MN
Nate and Nick did an outstanding job installing my new furnace and air conditioner. I am very pleased with their politeness and professionalism. I was very comfortable having them in my home and am very happy with their work.
Great service, friendly/knowledgeable technician
deeon - Elk River, MN
We always have great service with this company. Would highly recommend Comfort Matters to anyone.
Excellent Service
Doug - Elk River, MN
Wes was extremely friendly and professional. He's a great asset to your business.
Wesley was very professional and communicated the issue we had well.
Jacklyn - Elk River, MN
Great service. Answered questions
Dan - Elk River, MN
Friendly service.
Very friendly and knowledgable
Jason - Elk River, MN
Did a very good job
Ian H.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Humidifier precision tune up and cleaning. Remove current water pad, clean off pad housing and water distributor. Clean out humidifier box. Clear out drain line. Replace with new water pad. Test operation Collected half down payment for air exchanger installation job.
Jordan L.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Adjusted gas pressure to make furnace a little more efficient. Looked at ductwork to see if we could clean it but it is all flex duct in ceiling and our cleaning brush could rip it. Quote for whole home humidifier install is attached.
Daniel L.
Furnace precision tune up; clean and tune up furnace, clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor airflow, checked heating temperatures, and tested overall furnace function. Air Exchanger and tune up. Remove filters and core to vacuum. Also clean cabinet interior. Inspect bearings on blower assembly. Install core and filters. Clean off outside hoods. Test operation of air exchanger. Replaced air filter and left replacements, performed a humidifier tune up and cleaning. Replaced water pad, cleaned out water tray, cleaned out surrounding area, cleared drain line, and lastly tested operation. Also found that the blower wheel was dirty and encouraged homeowner to get it cleaned. Disassembled the blower compartment took the wheel component out, sprayed down, applied cleaner and then rinsed the wheel. Put everything back together and tested operation. No other recommendations at this t
Daniel L.
Furnace precision tune up; clean and tune up furnace, clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor airflow, checked heating temperatures, and tested overall furnace function. All recommendations declined at this time.
Jordan L.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Blower motor booster testing out of range which makes motor overheat. Blower wheel is dirty which also makes motor work harder. Ignition assembly is out of range which means it will fail sooner rather than later. Heat exchanger is rusted and pitted. Due to age and condition of system, replacement is recommended.
Ian H.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Humidifier precision tune up and cleaning. Remove current water pad, clean off pad housing and water distributor. Clean out humidifier box. Clear out drain line. Replace with new water pad. Test operation Air Exchanger and tune up. Remove filters and core to vacuum. Also clean cabinet interior. Inspect bearings on blower assembly. Install core and filters. Clean off outside hoods. Test operation of air exchanger.
Bradley W.
High Efficient 2-stage variable fan furnace replacement with high efficient 16 SEER A/C, flip furnace Terms: $5000 on 9/29/2021, Balance due at Completion of installation
Taylor L.
Replace furnace and air conditioner
Jordan L.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Recommended air exchanger tune up. Furnace return drop and filter are too small which restricts airflow and makes motor work harder. Due to age and condition of system, replacement is recommended.
Cody L.
Performed Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. During evaluation of system, found that inducer motor is making high pitched winding noise. This is a sign of pre mature motor failure. Replacement of motor is recommended to maintain system operation. Indoor blower motor is also showing pre mature failure sign. There is slight oil residue on back of motor and fan shaft is beginning to shift. Motor replacement is recommended to keep system operating. Also recommend fan cleaning if blower motor is replaced. Due to age and condition of system, replacement is recommended.
Cody L.
Performed Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Customer purchased box of EaC filters(20x25) at today’s visit. Customer had concerns of humidity problems this summer in home. Humidifier was turned off. Customer explained windows were not sealed the greatest. This could be causing humid air leaks into home, there for explaining why dirt and dust build up on return air grate is damp. Recommended customer seal windows and re asses humidity issue. Recommend installing either system surge protector to protect furnace this winter, or variable speed motor surge protector to protect only the indoor blower motor. Attached is quote for both items.
Cody L.
Performed AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Installed variable speed motor surge protector today to prevent electrical damages to indoor blower motor. Tested and verified operation of unit after install of part. Recommend outdoor venting protection screens for furnace venting. This will prevent animals from getting into the system. Discussed whole home humidifier with customer as well. Explained benefits to customer, especially in Minnesota winters. All systems operating normal at this time.
Jake W.
replaced outdoor condenser unit and installed new orifice at the coil. Did full start up and made sure system was running correctly.
Brandon D.
Replace gas valve under warranty. Installed new part. Set temperature setting to see like the original gas valve. Water heater fired up and is now running.
Daniel L.
AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Upon inspection found that the drain pan treatment pad was all dried up and needed to be replaced. Replaced the drain pan treatment pad, this pad is used to clean the indoor coil and also to help keep the drain line clean. Also upon inspection found the furnace filter was super dirty and causing higher then normal duct pressure. Replacement of the furnace filter is much needed, due to the activity inside the home I would encourage the filter gets replaced every 4th month. All other recommendations declined at this time.
Jordan L.
Found 64 code on water heater (bad gas valve). ordered part to replace under parts warranty. Will return as soon as new part comes in. Collected 55 response 145 for repair.
Jordan L.
AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Ac motor starter is pitted and burnt and can cause issues with AC starting. Evaporator coil is causing a restriction in airflow and is dirty. AC is low on refrigerant again which means that it is still leaking. We can try adding leak sealant and refrigerant again but this is just a temporary repair and it will most likely just leak again. Due to age and condition of system, replacement is recommended.
John R.
Customer explained a aggressive start up noise and a loud shut off noise. When I was going through the system operation, the refrigerant levels were not correct. Suction pressure was low, discharge pressure about normal. Suction pressure would not move at all, high side pressure would move. It appears that the metering device may be restricted. There might be solder, metal shavings etc. The next step would be to pump refrigerant into condenser. Check and clean metering device. Replace filter drier. Then pressure test and pull a vacuum. Then retest operation. That would be the starting point, there may be other problems, would not be able to verify until that work was completed.
Brandon D.
Found unit to have a shortage compressor will follow up on Monday when I’m able to contact the manufacture.
Jordan L.
AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Deck was built right above AC and it doesn’t have enough clearance which traps heat under there and will cause AC to overheat and run inefficiently. Due to age and condition of system, replacement is recommended.
Cody L.
Conducted AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Recommend locking refrigerant caps to bring unit to code.
Nathan L.
Recall on service. Wire fell out of surge protector lost power to AC condenser which would alert thermostat to lost communicationRe-wired surge protector all is good now
Daniel L.
AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. If no repairs haven’t been made to unit replacement is encouraged, unit is also not up to state code without locking caps on the refrigerant service ports. All recommendations declined at this time.
Jordan L.
Arrived to find compressor running but fan not spinning. Checked to make sure fan was not seized up and then checked electrical components. Found Ac motor booster almost completely failed and not providing any power to fan motor. Replaced Ac motor booster and tested operation. No other issues I could see and Ac was cooling like it is supposed to.
Nick M.
New furnace and AC install