Otsego

Your Best Choice for Furnace & Air Conditioning Repair in Otsego MN (2)

In the Greater Minneapolis North West Metro area, Comfort Matters Heating & Cooling, Inc. is well known for providing exceptional furnace repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Comfort Matters Heating & Cooling, Inc. because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for Furnace & Air Conditioning Repair in Otsego MN (2) in Maple Grove MN. Call us today at (763) 515-0166!

Local reviews for Furnace & Air Conditioning Repair in Otsego MN (2).

Local Reviews
for Otsego, MN

Comfort Matters Rated 4.9 out of 5 stars based on 130 customer reviews

Map of Otsego, MN

equipment check and quote




Review of Comfort Matters


Map of Otsego, MN

Great Service




Review of Comfort Matters

Wes did a great job. Very timely, professional and informative. Gave us several options and made the process easy!


Map of Otsego, MN

Great work!




Review of Comfort Matters


Map of Otsego, MN

Quck to respond and great service




Review of Comfort Matters

I was very satisfied with the service I received from Comfort Matters. Jeff explained what he was going to do and I asked him if he would show me how to change the filter in my furnace humidifier since we had just purchased the house and I didn't have a clue how to change it. He did and then replaced the badly soiled filter for me, for a charge, of course. He spent extra time trying to program my very hard to program, programmable, thermostat that I wasn't able to do and he couldn't do it either so I think it's time for a simpler model. I will definately call Comfort Matters in the Spring for an AC tune-up.


Map of Otsego, MN

Great service




Review of Comfort Matters


Map of Otsego, MN

Outstanding Service--Always




Review of Comfort Matters


Map of Otsego, MN

Charge condenser




Review of Comfort Matters


Map of Otsego, MN

Awesome service




Review of Comfort Matters

Service man was knowledgeable about options and explaining the diagnosis and about future maintenance plans.


Map of Otsego, MN

Very thorough




Review of Comfort Matters

Wes explained everything very well. I felt he was honest and upfront.


Map of Otsego, MN

Annual spring tune up




Review of Comfort Matters

We love using Comfort Matters! Their staff is AMAZING! We refer everyone to use them!


Timely and very informative!




Review of Comfort Matters


great service!




Review of Comfort Matters


Great service. Friendly.




Review of Comfort Matters

Timely, friendly, and great price!


Thanks for your help




Review of Comfort Matters


Furnace Inspection




Review of Comfort Matters

It was nice coming home from work knowing that my furnace was inspected and is in good working order.


Great Problem Solver!




Review of Comfort Matters

Wes diagnosed and fixed a humidifier issue expertly, and in a very timely manner. Of all the service companies we have used, Comfort Matters, and specifically Wes, is the very best at what they do! Thanks for a job well done! Don


Great service




Review of Comfort Matters

Out furnace went out. Called Comfort Matters & got prompt service, quick diagnosis & Wes our furnace was fixed in no time!


Great service




Review of Comfort Matters

Very quick and friendly


Did a good job




Review of Comfort Matters

Appreciated the call to let me know he was on the way. Did a good job.


Great overall everything




Review of Comfort Matters

Taylor was great service was awesome


John R.

John R.

Customer explained how system was not cooling, dial on thermostat would not allow system to activate screen. I adjusted dial, no response from thermostat. Pushed button in and thermostat rebooted and A/C worked as it should. Went through error history on thermostat. Several errors codes stating internal faults from thermostat. Spoke with a Daikin representative with issues that were taking place, we both came to the conclusion that the thermostat needed to be replaced. Installed a new one, no further issues. Everything working correctly now.

Near Kahler Ct, Otsego, MN 55301
Daniel L.

Daniel L.

AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. EAC filter change and extra set of three filters. All other recommendations declined at this time.

Near Padre Cir NE, Otsego, MN 55330
Daniel L.

Daniel L.

AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Changed air filter as well. All other recommendations declined at this time.

Near Palomino Ave NE, Otsego, MN 55330
Daniel L.

Daniel L.

AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Replaced air filter for furnace, and lastly Installed a new drain pan treatment pad to help clean the indoor cooling coil and help for better drainage. All other recommendations declined at this time.

Near Kahler Cir, Otsego, MN 55301
Jordan L.

Jordan L.

AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Blower wheel is getting dirty which reduces efficiency. Pressure was really high in system with damper for downstairs closed, recommended leaving it open so pressure is less and motor doesn’t have to work as hard. Inspected water heater and found anode rod very corroded. Replaced anode rod to help extend tank life and made sure there were no leaks.

Near Manchester Ave NE, Otsego, MN 55330
Brandon D.

Brandon D.

AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Attached is a quote to recharge AC system. Replacement is encouraged over repair just due to the overall condition of the system and the cost of repairs needed.

Near Lamont Ave NE, Otsego, MN 55301
Cody L.

Cody L.

Performed AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Outdoor motor starter showing early signs of failure with burn marks around contacts. Recommend start assist kit for longevity on outdoor unit compressor. Replaced water heater anode rod today.

Near 71st St NE, Otsego, MN 55301
Cody L.

Cody L.

Performed AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Addressed concerns with outdoor motor starter with customer today. Informed of issues that may arise from pet that is in poor condition. Recommend locking caps for outdoor unit to bring unit to code.

Near Kagan Cir NE, Otsego, MN 55362
Cody L.

Cody L.

Performed AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Recommend outdoor vent protection screens to prevent animals from getting into furnace. Recommend installing variable speed motor protector to prevent electrical damage to indoor blower motor. Installed new drain pan treatment today. Customers sunshine club had expired in July. Re signed up today.

Near Marlowe Ave NE, Otsego, MN 55301
Brandon D.

Brandon D.

Outdoor fan would not turn on. Tested motor booster and found fan half to be failed. Replaced component and tested ac operation. Ac is cooling at this time. Replacement should be considered as equipment is going to be 19. Due to age and condition of system, replacement is recommended. Mentioned $500 service credit for todays repair towards replacement system within 2 weeks.

Near Padre Cir NE, Otsego, MN 55330
Cody L.

Cody L.

Performed AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Indoor unit blower fan is dirty and cleaning is recommended to keep efficiency of unit up. Recommend locking refrigerant caps and start assist kit for outdoor unit. Locking caps rare code for Minnesota. Start assist kit will add longevity to outdoor unit and compressor.

Near Larabee Ave NE, Otsego, MN 55301
Daniel L.

Daniel L.

AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. All recommendations declined at this time.

Near 71st St NE, Otsego, MN 55301
Jordan L.

Jordan L.

AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Installed drain pan treatment to prevent growth and keep drain line clear.

Near River Rd NE, Otsego, MN 55330
Brandon D.

Brandon D.

AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Added vent protection to furnace exhaust.

Near Palmgren Ave NE, Otsego, MN 55330
Daniel L.

Daniel L.

AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Upon inspection found that the motor booster on the furnace was testing out of manufacturing range, also found oil residue on the back side of motor. If repairs haven’t been made onto unit, possible failure could occur. All recommendations declined at this time.

Near Marlowe Ave NE, Otsego, MN 55301
Brandon D.

Brandon D.

Found system running fan only without the compressor, found that the compressor side of the motor booster had failed. Replaced component upon investigating cooling capacity of AC found system to be very low on refrigerant. Added Refrigerant, a leak sealant to try to patch the leak. Install locking caps onthe outdoor unit to prevent refrigerant loss and tampering with the system. Will also meet current Minnesota code. Chris will be out on the 17th at 6 PM to go over replacement options. Mentioned $500 service credit for todays repair towards replacement system within 2 weeks.

Near 77th St NE, Otsego, MN 55301
Cody L.

Cody L.

AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Recommend locking refrigerant caps to bring unit to code.

Near Padgett Ave NE, Otsego, MN 55330
John R.

John R.

Found water heater not heating upon arrival. Inducer motor extremely hot. Nothing was blocking motor, wheel broken on inducer motor. Inducer motor is failed. Unplugged water heater to prevent further issues or damage. Would not be able to confirm if there is any other issues until motor was replaced. Wright-Hennepin declined repair due to age and cost of repair. Replacement is the best option. Will attach replacement and repair estimate. If any questions on either estimate, you can reach me at 763-760-3453.

Near Lannon Ave NE, Otsego, MN 55301
Anthony G.

Anthony G.

Water heater was not operating upon arrival. After further diagnostics I found that the exhaust motor has completely failed, and therefore it is not allowing the rest of the system to start up. Customer paid half down for a new 75 gallon powervent water heater. I will work with the office on setting up a time to return and replace this water heater.

Near Jandel Ave NE, Otsego, MN 55362
Daniel L.

Daniel L.

AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Upon inspection found that the motor booster on the air conditioner was testing out of range, also found the motor starter to be showing signs of failure. Unit is also not up to state code due to not having locking caps. All recommendations declined at this time.

Near Marlowe Ave NE, Otsego, MN 55301
Cody L.

Cody L.

Arrived to no cooling call. Customer explained system was not keeping up very well yesterday. Explained to customer with extreme temperatures like yesterday that is not uncommon. Ran full system diagnostics. Checked all electrical at outdoor unit. Checked refrigerant levels, and verified operation of indoor unit. All systems operating normal at this time. Recommend changing out media filter. Monitoring system operation I also recommended to ensure no issues occur.

Near Kahler Ct, Otsego, MN 55301
John R.

John R.

Customer stated no cooling. Found outside unit freezing up and indoor coil frozen. Furnace filter was plugged up. Outdoor coil was also in need of a cleaning. Thawed out ice from evaporator and outside unit. Installed new filter. Then performed a tune up. AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Suction pressure was higher than normal and discharge was lower than normal. Temperature split is spot on, evaporator temperature is above freezing. Warmed txv bulb in hand and suction went up and discharge pressure went down. Appears that the txv is working properly. All other operation appears to be correct. System replacement is recommended due to age and condition. Chris will come out 8-14-21 at 8am to quote replacement.

Near 81st St NE, Otsego, MN 55330
Anthony G.

Anthony G.

Ac was not operating upon arrival. After further diagnostics I found that the motor booster has failed. I replaced this component with a brand new upgraded version and then performed my standard tests on the whole system. After performing these tests I found that everything is up and operating correctly as of now.

Near Marlowe Ave NE, Otsego, MN 55301
Jordan L.

Jordan L.

Arrived to find AC not running. Checked electrical components to find Ac motor booster failed. Replaced AC motor booster and tested operation. AC is 15 years old and replacement should be considered.

Near Maclynn Ave NE, Otsego, MN 55301
Brandon D.

Brandon D.

Found the AC low on refrigerant. Added 3 pounds of R22, UV leak sealant to attempt to patch the leak. Install locking caps onthe outdoor unit to prevent refrigerant loss and tampering with the system. Will also meet current Minnesota code. . Clean up outdoor unit to ensure proper refrigerant charge. The repair should be viewed as a Band-Aid and the timetable for how long it lasts is uncertain. Replacement should be strongly considered. Mentioned a customer $500 credit per piece equipment if they replace with us in two weeks.

Near Naber Ave NE, Otsego, MN 55330