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Local Reviews

Comfort Matters Rated 4.9 out of 5 stars based on 3966 customer reviews


Map of Maple Grove, MN

Friendly knowledgeable staff




Review of Comfort Matters


Map of Maple Plain, MN

Personal and courteous




Review of Comfort Matters

Service rep Cody did a great job communicating what he felt was the issue. He was knowledgeable and professional from start to finish.


Map of Otsego, MN

Great service




Review of Comfort Matters

Nick and his partner showed us and completed the job. They appeared to be efficient and get everything replaced.


Map of Osseo, MN

Great service




Review of Comfort Matters


Map of Corcoran, MN

Great Service




Review of Comfort Matters

Alway goes over everything, is very helpful.


Map of Otsego, MN

Awesome response & customer service




Review of Comfort Matters

Daniel was very professional & super knowledgeable. Great to work with & helped diagnose our problem right away.


Map of Saint Michael, MN

Thorough and friendly!




Review of Comfort Matters

Daniel Larson was our technician. He came to do an inspection of our 19-year old furnace. He was beyond thorough and spent several hours going through and testing every aspect of the system. When he was finished he went over the checklist he’d completed and explained everything in terms we could understand. He made recommendations and gave us several options for repairing/replacing the things that needed fixing. We appreciated his attention to detail and his friendly disposition. We also very much appreciate his service to our country as a Marine as we have two children in the Army. We highly recommend Daniel and Comfort Matters!


Map of Mounds View, MN

Great and thorough inspection and review.




Review of Comfort Matters

Answered all my questions and explained things completely.


Map of Rogers, MN

Great Service!




Review of Comfort Matters

Daniel was great! He is respectful, knowledgeable, and took his time explaining items when needed. Great people all around. Which is a hard thing to come by these days.


Map of Maple Grove, MN

Comfort Matters Service




Review of Comfort Matters

John did a competent job very efficiently. I am very happy with his work and the service received


Great service




Review of Comfort Matters

Ian went above and beyond. Super helpful!


Positive Experience




Review of Comfort Matters

John was early (a plus) and had the problem figured out quickly. After getting things fixed and put back together, he explained what had happened, what he did to fix it, and what may happen in the future. Altogether a positive experience.


Furnace Installation




Review of Comfort Matters

Nick McArdle did a fantastic job. He redesigned the look of our furnace and all the returns and metal, including the new PVC piping, looks organized and sleek. The work is top notch. And to top it off, a part broke on a manifold for our damper system and Nick ordered the part, and came back later that night, around 7:30 p.m. to fix it and totally complete the job. Thanks Nick and Connor for your outstanding service.


Outstanding Service




Review of Comfort Matters

Our service tech Ian was courteous, friendly, knowledgeable, and competent. He thoroughly inspected the furnace and found one faulty component that was replaced on the spot under warranty. He went above and beyond by offering to replace the humidifier canister that was due soon, saving us another service call that we had planned next month. Kept us informed at every step, and left us very satisfied with the service. We're glad that we have the service plan with Comfort Matters.


Consistently top notch




Review of Comfort Matters

John came out to perform our regular furnace check and as usual he was perfectly professional, friendly, and efficient. He’s great. Thanks again!


Jake W.

Jake W.

Performed precision furnace tuneup. Checked igniter, flame sensor, burners, took all amp drawls, and did a full combustion analysis.flame safety sensor was testing low and should be replaced. Customer declined all repairs at this time

Near Foxglove Ave N, Minneapolis, MN 55443
Cody L.

Cody L.

Arrived and water was leaking from fresh air intake flex duct on air exchanger. Replacing flex duct itself would be only permanent fix to issue. There is a supply duct from furnace right next to flex duct. There is more than likely a breach in air intake causing condensing to happen within flex duct. Collected half down for replacement of flex duct today, along with response and diagnostics.

Near Mallard Dr, Rogers, MN 55374
John R.

John R.

Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Blower starter, burners, inducer motor are showing evidence of failure. Blower wheel is in need of a cleaning. Home needs new carbon monoxide detectors, existing one is 25 years old. System replacement is in the near future, due to age and condition.

Near Lily Pond Ln, Corcoran, MN 55340
Jake W.

Jake W.

Performed precision furnace tuneup. Checked igniter, flame sensor, burners, took all amp draw’s, and did a full combustion analysis. Everything seems to be working at this time.

Near Marlowe Ave NE, Otsego, MN 55301
John R.

John R.

Customer explained that they smelt gas in home. Located gas leak from the nipple that connects incoming shutoff valve to tee. Installed new nipple. Checked for gas leaks after repairs were completed. No more gas leaks. Everything now working properly.

Near 88th St NE, Monticello, MN 55362
Anthony G.

Anthony G.

Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Humidifier precision tune up and cleaning. Remove current water pad, clean off pad housing and water distributor. Clean out humidifier box. Clear out drain line. Replace with new water pad. Test operation Home advisor visit scheduled for 1-19-2022 at 6:30 with Jacob W.

Near Blackoaks Ln N, Maple Grove, MN 55311
John R.

John R.

Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Would recommend a blower wheel cleaning and air exchanger tune up. System replacement may be in future due to age and condition. Customer would like to hold off on repairs at this time.

Near Jasmine Ct, Hanover, MN 55341
Daniel L.

Daniel L.

Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Found water leaking on the ground when arrived, added a diagnostic to determine where the water was leaking from found the water leaking from the water softener drain line. Would need to replace drain line and add better hose clamps to prevent water leaking again. Also found the furnace blower motor to be dirty this will cause loss in performance on the furnace and also but extra unnecessary wear and tear. Also found the furnace filter to be restrictive, this will put more stress on the system then it should. To correct all of these issues I would replace the drain line, clean the blower wheel and upgrade to a better filtration system. All recommendations have been declined at this time.

Near Toledo Ln N, Brooklyn Park, MN 55443
Ian H.

Ian H.

Furnace precision tune up. Pulled and cleaned burners. Inspected heat exchanger for any visual defects, did not find any at this time. Tested ignition assembly components, including flame safety, for proper tolerance ranges. Cleaned out condensate trap. Checked all remaining electrical inside of the unit, measured motor amp draws for correct operating range. Inspected blower wheel for dirt and debris. Checked airflow for proper air movement. Measured combustion and gas pressure for safe levels. Ensured temperatures were within manufacture desired performance. System is heating and operating with no issues at this time. Upon arrival, it was found that the customers EAC filter was broken. The filter and metal grate was sucked into the blower wheel. A temporary filter was put in place until the unit is replaced. A follow up will be needed to replace the unit.

Near 32nd St NW, Buffalo, MN 55313
Cody L.

Cody L.

Peformed Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation on 2 Bryant furnaces. Both furnaces operating well at this time with no further concerns. Humidifer on furnace on the basketball court side of home has failed solenoid valve, and will not operate. Customer did not want to go through with repairs today.

Near Bushaway Rd, Wayzata, MN 55391
John R.

John R.

Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Replaced failing flame safety. Lastly replaced leaking relief valve on water heater. No more additional leaks now on water heater.

Near 3rd St NE, Saint Michael, MN 55376
Taylor L.

Taylor L.

Replace existing furnace and air conditioner, remove and dispose of old units, file rebates, warranty, and permits. Tax included. Please allow 10-12 weeks for Rebates to be delivered. Estimated monthly payment: $181.46

Near 42nd St NE, Saint Michael, MN 55376
Anthony G.

Anthony G.

Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Removed and replaced the main flame safety due to the old one testing out of manufacture range. Tested operation upon completion. Installed eac filter, test operation when installed and showed customer how to operate and replace filters.

Near Upland Ln N, Maple Grove, MN 55311
Ian H.

Ian H.

Upon arrival, the unit was operating correctly for about 10 minutes and would then fault in the high temperature limit switch. Static pressures and temperatures were checked and were in normal ranges. The filter was also clean. Gas pressures were taken and were far above desired ranges that the manufacturer recommends. The gas pressures were reduced and the fan airflow was increased. After these changes were made, a full furnace tune up was conducted to ensure proper operation after these changes. The unit is heating and operating correctly at this time.

Near 70th Ave N, Osseo, MN 55311
Wesley G.

Wesley G.

Customer purchased 1 year supply of furnace filters for Electric Air Cleaner and one Humidifier Pad. Will be mailed with 1/18/22 mail.

Near Red Oak Ridge, Minnetonka, MN 55345
Jordan L.

Jordan L.

Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Replaced flame safety sensor under warranty because it was testing out of range and tested operation. Installed a Surge protector to protect furnace from electrical surges and tested operation.

Near 99th Ave N, Maple Grove, MN 55369
Daniel L.

Daniel L.

Found the water heater leaking from the drain valve, noticed water coming from behind the actual valve and could be coming from the tank. Told the homeowner that if you were to do the repair it could still leak due to a tank failure, also if the water can’t drain all the way you would still need to replace the tank. Will be coming out Wednesday afternoon to replace the water heater.

Near 79th Pl N, Osseo, MN 55311
Bradley W.

Bradley W.

Humidifier Installation with Automatic Control, 5 Year Parts and 2 Year Labor Warranty

Near 115th Ave N, Osseo, MN 55311
Cody L.

Cody L.

Arrived and customer explained that when new thermostat was installed, humidifier quit working. humidifer is over 2.0 years old. Customer could install new humidistat, however that is half the cost of new humidifier. Newer humidifier would be more efficient and is automatic controlled. Customer paid in full today for new humidifier installation.

Near Drake St, Maple Plain, MN 55359
Nick M.

Nick M.

Replace furnace with 96% AFUE 2-Stage Variable-Speed Furnace. Terms: 50% down, balance due at completion of installation OR Approved Financing

Near Radford Ave NE, Otsego, MN 55374
John R.

John R.

Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Would recommend blower wheel cleaning and surge protector.

Near Kalenda Dr NE, Albertville, MN 55301
Daniel L.

Daniel L.

Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Found the blower wheel to to be dirty this will cause the furnace to work harder and decrease performance. Also found the motor starter out of manufacturing range, once out of range it will put damage on the blower motor due to not having its full power to start. With the age and condition of the system replacement would be encouraged, Chris A will be meeting with you on February 21st to go over system replacement. All recommendations declined at this time.

Near Zinnia Way N, Osseo, MN 55311
Cody L.

Cody L.

Arrived and unit heater was off. Found the power was off to unit as well as incoming gas valve before regulator was off. Turned gas on and lit pilot. Unit fired up with no issues at that point. Momitored operation of unit me found no further issues. Unit is on the older side and replacement of the unit heater itself may be more recommended than any other future repairs.

Near Knightsbridge Rd, Excelsior, MN 55331
Ian H.

Ian H.

Furnace precision tune up. Pulled and cleaned burners. Inspected heat exchanger for any visual defects, did not find any at this time. Tested ignition assembly components, including flame safety, for proper tolerance ranges. Cleaned out condensate trap. Checked all remaining electrical inside of the unit, measured motor amp draws for correct operating range. Inspected blower wheel for dirt and debris. Checked airflow for proper air movement. Measured combustion and gas pressure for safe levels. Ensured temperatures were within manufacture desired performance. System is heating and operating at this time. It was found that the static pressure was far above desired ranges. Non-pleated filters were recommended to the customer due to the fact that the return drop for this size furnace is under sized. The igniter was found to be testing out of range and it was recommended that the blower wheel should be cleaned to protect the blower motor and maintain peak efficiency of the furnace.

Near S Diamond Lake Ct, Dayton, MN 55327
Jordan L.

Jordan L.

Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Air Exchanger cleaning and tune up. Remove filters and core to vacuum. Also clean cabinet interior. Inspect bearings on blower assembly. Install core and filters. Clean off outside hoods. Test operation of air exchanger. UV bulb was over two years old. Replaced UV Bulb and tested operation. Talked with customer about running fan to maximize UV light effectiveness.

Near Kahler Ct, Otsego, MN 55301

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