Otsego
In the Greater Minneapolis North West Metro area, Comfort Matters Heating & Cooling, Inc. is well known for providing exceptional furnace repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Comfort Matters Heating & Cooling, Inc. because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for Furnace & Air Conditioning Repair in Otsego MN in Maple Grove MN. Call us today at (763) 515-0166!Your Best Choice for Furnace & Air Conditioning Repair in Otsego MN
Local Reviews
for Otsego, MN
Powered by Nearby NowGreat service
Peterson - Otsego, MN
Jake was friendly and willing to share his knowledge about furnaces with me. He’s an asset to Comfort Matters. The pricing was not applicable because it was part of the sale last year. Every employee I’ve had interaction with at Comfort Matters has been extremely friendly.
Wonderful service
Keute - Otsego, MN
Anthony answered all of my questions in detail and made sure I was getting the best deal for my situation. I really appreciate the service he provided.
Great service, respectful, informative
Tacheny - Otsego, MN
Very professional, respectful, felt Jordan listened well and provided me with answers to my questions and gave me good information for a solution.
Above and beyond service
Bevers - Otsego, MN
Great service, extremely professional
Joe - Otsego, MN
Anthony did a great job! Answered all my questions and addressed my concerns. Definitely recommend!
Great service
Hernandez - Otsego, MN
Anthony did an awesome job!
Great service
Barry - Otsego, MN
Excellent service
HanauskaFam - Otsego, MN
Cody L was our technician today for our annual A/C check and he was professional, thorough and knowledgeable. Happy customers = repeat customers!
Quick checkup
Stone - Otsego, MN
Great service
Gillen - Otsego, MN
The Service Techs are really nice and provide great service
Response from Comfort Matters:
Thank you for your review! We pride ourselves on providing outstanding service so this made our day! We look forward to our next visit with you!
able to fix same day
Vognsen - Otsego, MN
Great service!
Carvette - Otsego, MN
Jordan was great! Super friendly and efficient.
Great experience, awesome service
Debbie - Otsego, MN
Polite, friendly service man
furnace check
Carol - Otsego, MN
very thorough explanation of repairs
Exceptional service!
Kathy - Otsego, MN
Jacob was polite, thorough and very professional. He showed me ways to get the most out of our AC and furnace, and cleaned my air conditioner to make sure it was working at its peak. I highly recommend Jacob and Comfort Matters.
EXCELLENT Service!
Wendy - Otsego, MN
Top service as usual
Karyn - Otsego, MN
On time, thorough job, quick and knowledgeable on a few things suggested to help out our house and energy use.
Wonderful Service and Expertise
Stacie - Otsego, MN
Both Nick and Wes were super easy to work with, to understand their explanations and were very professional. We would and have already shared how great Comfort Matters is to work with. Thank you!
Great job
Katie - Otsego, MN
Through job on ac checkup
Jeff was great solved the problem quickly and professionally
Debra - Otsego, MN
Brandon D.
Found bird in front of ordered new parts return to install. Installed new motor and tested and verified full furnace operation
Brandon D.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation.
John R.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. While performing safety inspection, I diagnosed the heat exchanger to be failed. I found two cracks. They both were located in the burner entry in the 12 o clock position. Due to safety reasons, the furnace had to have the gas shut off to it. Provided a quote for replacement for homeowner. Homeowner will reach out to his warranty company tomorrow and get back to us on what he would like to do.
Jake W.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation.
Anthony G.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation.
Cody L.
Performed Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation and Humidifier precision tune up and cleaning. Remove current water pad, clean off pad housing and water distributor. Clean out humidifier box. Clear out drain line. Replace with new water pad. Test operation Found indoor blower motor starter was testing below manufacture specifications. Explained to customer issues that may arise and customer wanted to have part replaced. I replaced motor starter and tested operation of new part. All systems running normally at this time.
Daniel L.
Furnace precision tune up; clean and tune up furnace, clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor airflow, checked heating temperatures, and tested overall furnace function. Upon inspection found that the blower wheel was dirty and it is encouraged to get that cleaned. All recommendations declined at this time.
Ian H.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation.
Ian H.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Humidifier precision tune up and cleaning. Remove current water pad, clean off pad housing and water distributor. Clean out humidifier box. Clear out drain line. Replace with new water pad. Test operation Air Exchanger and tune up. Remove filters and core to vacuum. Also clean cabinet interior. Inspect bearings on blower assembly. Install core and filters. Clean off outside hoods. Test operation of air exchanger.
John R.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Blower wheel, blower starter are in need of repair. Flame safety is testing at 0, furnace shouldn’t be able to operate in its current condition but it is. All recommended repairs declined at this time. Replacement of the equipment is recommended.
Anthony G.
Furnace was off upon arrival. After further diagnostics I found that the collector box happened to have leaks within and therefore was not allowing water to drain properly. I spoke with the manufacture and went through more tests. In order to get everything up and working back to specifications we would have to replace the collector box and the exhaust motor. Customer declined all repairs today, home advisor visit has been scheduled for 10-14-2021 at 5:00 with Jacob W.
Daniel L.
AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Furnace precision tune up; clean and tune up furnace, clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor airflow, checked heating temperatures, and tested overall furnace function. Installed vent protection on the furnace intake and exhaust, and also replaced the drain pan treatment pad to help continue to clean the indoor cooling coil drain pan. Lastly homeowner had a dirty filter but had a new one to replace the old one with. No other recommendations at this time.
Jordan L.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Blower motor is leaking a lot of oil which is bad because it is a sealed motor, it will seize up and fail sooner rather than later. Blower motor booster is out of range and not providing enough power to motor. Blower wheel is also dirty which reduces efficiency and makes motor work harder. Due to age and condition of system, replacement is recommended.
Anthony G.
Return visit to replace filters and belts on all rooftop units, and perform a visual inspection on all the unit heaters inside. After assessing all the unit heaters I do highly recommend having us perform maintenance on all 24 to prevent any issues from occurring and make sure they are all operating safely.
Ian H.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. 20x25 EAC filters sold, need to be shipped to customers home.
Nick M.
Replace furnace and air conditioner
Daniel L.
Furnace precision tune up; clean and tune up furnace, clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor airflow, checked heating temperatures, and tested overall furnace function. Upon inspection found that there is to little in return duct work, highly encourage homeowner to correct issue to fix airflow issue. All recommendations declined at this time.
Brandon D.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Attached is a quote to install whole home humidifier to combat winter dryness. Also attached is a quote to replace components showing wear.
Brandon D.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation.
Daniel L.
AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Furnace precision tune up; clean and tune up furnace, clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor airflow, checked heating temperatures, and tested overall furnace function. Upon inspection found that the wheel component that moves the air throughout the home is dirty, also during the furnace tune up found the draft motor was testing at its max capacity and was hot to the touch. Replacement of part may need to happen in the future. All recommendations declined at this time.
Brandon D.
System power switch was off when I arrived. Turn the switch back on tested system and both heating and cooling. Tightened wiring connections at thermostat and furnace. Replaced thermostat with new Honeywell one. New thermostat is slightly smaller footprint on the wall than old one. old wall color is slightly exposed around edges. Once new thermostat was installed tested and verified operation of equipment. Homeowner signed up for monthly maintenance program Owner not home. Electronic signature uses.
Brandon D.
AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. No one home to collect signatures or initials.
Anthony G.
Customer did not want us to install the new thermostat. I walked the customer through how to install the new one and also let them know to call Honeywell if they run into any issues or have questions at all.
Brandon D.
AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation.
Anthony G.
AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation.