Plymouth
In the Greater Minneapolis North West Metro area, Comfort Matters Heating & Cooling, Inc. is well known for providing exceptional furnace repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Comfort Matters Heating & Cooling, Inc. because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for Furnace & Air Conditioning Repair in Plymouth MN in Maple Grove MN. Call us today at (763) 515-0166!Your Best Choice for Furnace & Air Conditioning Repair in Plymouth MN
Local Reviews
for Plymouth, MN
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Young - Plymouth, MN
Anthony did an outstanding job and explained everything I need to know to keep the heat on and sold me on calling you in the future
Great service
Deschepper - Plymouth, MN
Great Service by a friendly tech!
Paul - Plymouth, MN
Very professional, friendly, cleanly on top of the great job!
Great work and quick service.
Berry - Plymouth, MN
Beyond expectations!!!
Johnson - Plymouth, MN
Jordan was totally professional and very helpful.
Top Notch
BJN - Plymouth, MN
I had Comfort Matters at the house today for an HVAC tune up. Great service by Cody the technician. He was thorough and knowledgeable.
Boiler PM
Beer - Plymouth, MN
Anthony is a great tech. I watched him while he worked. He was careful and thorough in the work he was doing. I asked him questions about the process and the technology of the process he was performing which he answered without hesitation because he was confident in what he was doing. He will be our go-to tech for our maintenance going forward
Great service!!
Schumer - Plymouth, MN
I was out of town but my wife said John was very courteous, fixed the issue, and show her how to light the pilot light the next time.
Professional, kind, took time to answer our questions
Troiani - Plymouth, MN
Great service. A knowledgeable and personable young man.
Kinney - Plymouth, MN
We recommend you to anyone in search of heating and cooling services.
CM review
Chessie - Plymouth, MN
Response from Comfort Matters:
Thank you for your 5 star review
Great service
Homuth - Plymouth, MN
Very timely and professional. Were able to quickly address and fix the problem.
Helpful & understanding!
Alyssa - Plymouth, MN
Daniel was great! Explained everything well & was efficient.
Another positive experience
Beer - Plymouth, MN
What I like most about Comfort Matters is that they are very technically literate with their products and systems.
Nice job !
Johnson - Plymouth, MN
Daniel was great.
Great service, tidy and respectful
Tricia - Plymouth, MN
Nate and Trevor did a great job with the install and cleaned up well when they were done. Very happy with the work.
Great Service!
Maggie - Plymouth, MN
Appreciate the explanations.
Great Service, Friendly Technician
Jeff - Plymouth, MN
Every part of my experience from setting the appointment, to overall communication via text and phone call from the technician, explanation of the work being done and simple billing practices made this experience top notch.
Efficient , friendly service
Stan - Plymouth, MN
There is satisfaction in knowing that my furnace is ready for reliable service this coming winter.
Great Service
Tom - Plymouth, MN
Jacob was professional and efficient. I appreciate the service Comfort Matters provides to keep my HVAC equipment running properly.
Anthony G.
Furnace was not operating upon arrival. After further diagnostics I found that the safety pressure switch was not allowing the furnace to start up properly. I cleaned the pressure switch out and got it working for now but I do highly recommend looking into replacing this switch so no issues will occur again. I also recommend having regular maintenance performed to prevent this issue from happening again. Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation.
Cody L.
Performed Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Found that furnace has high duct work pressure. Noticed return boot is larger then the opening to furnace. This could be causing low return air to system and cause higher pressure. Most effective way to relive this issue is to add bottom return to furnace. Water heater is leaking from pressure relief valve. Unit is from 1991. Replacment of water heater is recommended.
Anthony G.
Boiler was operating upon arrival. After further diagnostics I found that the gas shut off valve is no longer up to code. I highly recommend replacing this valve to ensure the unit will operate safely. Customer declined any repairs or maintenance for today, I did red tag the boiler due to the fact that the gas shut off valve is not up to code anymore.
Brandon D.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation.
Brandon D.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation.
Daniel L.
Furnace precision tune up; clean and tune up furnace, clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor airflow, checked heating temperatures, and tested overall furnace function. Performed a humidifier tune up and cleaning. Replaced water pad, cleaned out water tray, cleaned out surrounding area of humidifier, cleared out drain line, lastly tested operation of unit. All other recommendations declined at this time, highly encouraged homeowner to have the blower wheel cleaned.
John R.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Found blower wheel very dirty, blower motor and starter leaking oil severely. Flame safety is also testing out of range. Customer is more interested in replacement vs repairing equipment. Would recommend to get system replaced before the cold weather rolls in.
Nick M.
Replace furnace with 96% 2-Stage and high efficiency AC
Ian H.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation.
Ian H.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Warranty flame sensor replaced inside furnace. Box (4 filters) 16x25 EAC filters sold, being shipped to house.
Ian H.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation.
John R.
Furnace not running upon arrival. Turned on heat to test operation. Furnace ran for a few minutes then would trip on pressure switch safety. There was no blockages in drain lines, pressure switch hoses or venting. When providing this information to the manufacture, these issues were related to a defective control board. Replaced the control board and tested operation. This time the furnace would kick on for a few seconds, then shut off and throw a pressure switch code. The pressure switch that was open was the 2nd stage pressure switch. I replaced the pressure switch, and now didn’t have any problems at all with furnace. I don’t believe that the pressure switch that was replaced last night was defective, I reinstalled that pressure switch and furnace still continued to work without a problem. If issues still happen in future, system replacement is definitely something that should be considered.
Jordan L.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Ignitor is testing out of range. This Bryant furnace is part of a series of furnaces with an issue where the secondary heat exchanger plugs up and creates very dangerous amounts of CO. I performed a pressure test on it and found that it is starting to plug up. Due to age and condition of system, replacement is recommended.
Jordan L.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Found drain line plugged up and leaking water. Clear drain line out and removed loop that was causing it to plug up. Found blower wheel dirty and blower motor booster out of range. Motor booster not providing enough power to motor and it’s possible that motor could already be damaged. Blower wheel in furnace is dirty reducing air flow/efficiency, pulled and cleaned blower wheel. Reassemble and tested operation. Replaced blower motor booster and tested operation. Due to age and condition of system, replacement is recommended.
Daniel L.
Furnace precision tune up; clean and tune up furnace, clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor airflow, checked heating temperatures, and tested overall furnace function. Found that the furnace would not accept a flame after going through its operation, looked at all drain lines and vent to see if there were any blockages and could not find any, replaced the drain line with a clear vinyl tubing and installed vent screens. Lastly replaced the pressure switch on the furnace, and issue was not corrected. Will be coming back tomorrow with a more experienced technician to correct furnace issue. No other recommendations at this time.
Cody L.
Performd AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Installed drain pan treatment and hard start assist kit for outdoor unit protection and longevity today. Also performed Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Customer enrolled in monthly sunshine club today.
Cody L.
Performed Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Found that temperature split in return and supply was very high. Inspected blower wheel. Blower wheel was caked with dirt. This is causing poor airflow, which may be causing high temperatures. I inspected heat exchanger very closely. Did not find any visual defects at this time. Along with being dirty, the fan motor is leaking oil. This is pre mature sign of failure, along with motor booster testing very low. Furnace is in overall poor shape, and replacement of furnace is recommended. The furnace is also 35 years old. Performed an AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and
Cody L.
Performd Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Found that at initial testing of combustion, system was emitting high levels of carbon monoxide into exhaust. I adjusted gas pressure to a point where I dropped that level to within a safe range. System is running Normally and safe at this time.
Brandon D.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation.
Anthony G.
Boiler precision tune up; clean and tune up boiler; check/verify water pressure, inspect and clean burners, test ignition components, test/adjust gas level, test safety circuit, check motors and pumps, checked all electrical components, checked heating temperatures, test combustion, and tested overall boiler operation.
Anthony G.
Boiler was not operating upon arrival after further diagnostics I found that the boiler had very little water pressure within the system. The customer also noted that backflow preventer was leaking water. Customer noted that he would like to weigh in all his options to decide what he would like to go through with.
John R.
No flame present on water heater upon arrival. Relit pilot light on tank. Burner lit and didn’t have further issues. Checked draft at flue pipe, flame pulls in. Checked thermocouple, existing one is in good shape. With the high winds lately, that more than likely blew out the pilot. Showed homeowner how to light pilot in case it goes out again.
Daniel L.
AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Upon inspection found that the old drain pan treatment that was installed last year was all dried up. It’s encouraged to replace that pad to continue to help the indoor cooling coil keep clean and allow for better drainage. Also a tune up on the dehumidifier is encouraged. Lastly the humidifier that is currently installed into the system is outdated and replacement is encouraged to improve efficiency and comfortably inside the home. All recommendations declined at this time.
Cody L.
Performed AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Recommend installing new drain pan treatment due to current one being expired and not doing it’s designed task. Variable speed motor protector is recommended to prevent electrical damage to indoor blower motor. Pulled and replaced anode rod in hot water heater today. Previous was very eaten through due to hard water conditions.
Jordan L.
AC precision tune up. Clean and tune up AC; cleaned condenser coil, checked all outdoor electrical components, tested indoor air flow, checked refrigerant levels, and tested overall AC operation. Ac motor booster testing well out of range, replaced and tested operation. Recommended using 4in filters instead of 1in. Drain pan treatment can be help prevent growth and keep drain line clear. Blower wheel is starting to get dirty and reduce efficiency.