Albertville
Local Reviews
for Albertville, MN
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Great Service
Kolles - Albertville, MN
Very Polite
Great Service
Best - Albertville, MN
Jake was awesome. Did what he needed to do and explained everything. Great communication skills. Enjoyed is visit!
Great service
Barnes - Albertville, MN
Quick same day service when our water heater went out on New Years Eve. Everyone we spoke with on the phone were helpful and friendly. Anthony was knowledgeable and friendly. Very pleased with the entire experience.
Great service and staff!!
Peterson - Albertville, MN
All staff from making the appointment to confirmation call and the service technician, Cody are excellent! They are very knowledgeable and kind.
Excellent service
Krey - Albertville, MN
Well trained and excellent communication
Great service
Holmberg - Albertville, MN
Great Service!
Bullen - Albertville, MN
Great service! Anthony was very knowledgeable, honest and friendly!
McCormick - Albertville, MN
Great service
Rowe - Albertville, MN
Ian was an expert at providing the fall furnace tune up. He was confident in his work and made the overall experience easy.
Great service, friendly, professional technician
Doten - Albertville, MN
We've had Comfort Matters install a new furnace and AC, move the AC during a construction project and have had Comfort Matters tune our HVAC for several years now. We are big fans of Comfort Matters and have especially enjoyed getting to know Jordan Lilland.
Great experience with a awesome service representative!!
Vereb - Albertville, MN
Awesome!! :) Service representative Cody was friendly with a positive attitude, he is always welcome in our home.
Great Service
Lazere - Albertville, MN
Ian was super personable and professional!
Great Service!
Duncombe - Albertville, MN
Ian was very professional and did a great job explaining what he was doing. Great customer service overall!
Great service
Dziuk - Albertville, MN
Great service !
Konz - Albertville, MN
Great Service!
Michelle D - Albertville, MN
We always have such great service and professionalism with Comfort Matters!
Review
Keske - Albertville, MN
Great Service
Walerius - Albertville, MN
John was on time and communicated all my options. Repair was quick and got us up and running in no time.
Great service
Ebersviller - Albertville, MN
Friendly but professional service!
Kisner - Albertville, MN
The two guys came at the time expected and introduced themselves to us. They used covers over their shoes and blankets on our carpet as to not get anything dirty. They started working right away and did an exceptional job at installing our new AC and furnace. After they were done they went through what they installed and asked if we had any questions. Very thorough and didn't leave any mess behind!
Response from Comfort Matters:
Thank you for taking the time to share about your recent experience! We truly appreciate it. Enjoy your new AC and Furnace!!
John R.
Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Would recommend blower wheel cleaning and surge protector.
Ian H.
Furnace precision tune up. Pulled and cleaned burners. Inspected heat exchanger for any visual defects, did not find any at this time. Tested ignition assembly components, including flame safety, for proper tolerance ranges. Cleaned out condensate trap. Checked all remaining electrical inside of the unit, measured motor amp draws for correct operating range. Inspected blower wheel for dirt and debris. Checked airflow for proper air movement. Measured combustion and gas pressure for safe levels. Ensured temperatures were within manufacture desired performance. System is heating and operating with no issues at this time.
Anthony G.
In floor heat was operating upon arrival. Thermostat was off and yet the zone was still open and calling for heat. I removed the thermostat from the zone valve and the valve remained open. This means that the zone valve itself is failed and stay stuck open all the time. I replaced the valve with a brand new one and tested operation of both thermostats and zones and as of now everything is up and working just fine.
Jake W.
Performed precision furnace tuneup. Checked igniter, flame sensor, burners, cleaned out water drain trap, took all amp drawls, and did a full combustion analysis.
John R.
Unit tripped on high limit upon arrival. Reset power to test operation. Temperature split was 91 degrees across supply and return. Found filter plugged causing system to overheat. Also found 1 out of 3 supply dampers completely closed. Opened it up. Also opened another damper that was partially open. Installed new filter supplied by homeowner. Temperature split dropped to 53 degrees. Manufacture spec is 45-75. Non pleated filters are needed going forward. System is now heating correctly. System replacement is highly recommended.
Anthony G.
Office rooftop unit was off upon arrival. After turning the system on the unit started right away, but the gas never was ignited. I then found that the gas valve was opening when it should but no gas was coming out. I then inspected the gas pressure and found that the incoming gas was no where near where it should have been. I then removed the regulator union and cleaned off all snow and ice, also shook loose any moisture or debris from within. Then I turned the system back on and the gas pressure was where it should be and the heat started working again. I turned the system on and off multiple times with no further issues. Another issue I noticed was the main flame safety was testing out of manufacture specifications. This means that this component is closer to failing than it is to being good. Overall I recommend replacing both the regulator and the flame safety.
Jordan L.
Performed seasonal precision tune up on heating systems; cleaned burners, tested ignition components, adjusted gas levels, tested safety circuits, checked indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operations. Blower wheel is dirty which makes motor work harder and reduces airflow. Furnace uses a manual pilot light which is outdated technology and can have issues. If furnace breaks down, it may be difficult to find parts for it. Due to age and condition of system, replacement is recommended.
Conner W.
Replace furnace and air conditioner with 80% AFUE 1-Stage Multi-Speed Furnace and 13 SEER A/C. Terms: 50% down, balance due at completion of installation OR Approved Financing
Anthony G.
Rooftop unit not working upon arrival. After further diagnostics I found that the exhaust motor has failed. The motor will run but not fast enough to trigger the pressure safety switch. Spoke with the manufacture and they are on back order. I will reach out to all of our manufacturers on Monday and check on availability and then follow back up with Jeff.
Anthony G.
Water heater was leaking from the pressure relief valve upon arrival. I then proceeded to remove and replace the relief valve from the water heater. Once the repair was made I turned the water back on and tested all components on the water heater. As of now everything is up and working properly.
Ian H.
Furnace precision tune up. Pulled and cleaned burners. Inspected heat exchanger for any visual defects, did not find any at this time. Tested ignition assembly components, including flame safety, for proper tolerance ranges. Cleaned out condensate trap. Checked all remaining electrical inside of the unit, measured motor amp draws for correct operating range. Inspected blower wheel for dirt and debris. Checked airflow for proper air movement. Measured combustion and gas pressure for safe levels. Ensured temperatures were within manufacture desired performance. System is heating and operating with no issues at this time. Customer was notified of a potential corrosion issue to keep an eye on. Pictures will be added for the next technician to compare to make sure it doesn’t become an issue.
Cody L.
Annual Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Recommend switching to less restrictive air filter. When filter is restrictive, this causes blower motor to pull more power and work harder, causing longer term damage to system.
Cody L.
Annual Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Replaced failing main flame saftey today. This will return to customer as credit to new furnace if customer decides to replace furnace. Home advisor appointment for 12-29-2021 at 9:00AM with Jonathan.
Cody L.
Annual Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. Replaced failing main flame saftey due to previous part testing below manufacture specifications. Replace under parts only warranty. Recommend blower wheel cleaning. Blower fan is dirty and may be restricting airflow in system. Discussed electronically charged filer with customer and why it would benefit comfortability in home as well as system health.
Daniel L.
Upon arrival found water heater unlit, this unit has a self ignition, tested incoming power coming to gas valve and incoming gas pressure the gas valve an opportunity to operate correctly but failed to do so. Replaced gas valve and tested operation of unit afterwards. No further attention is required at this time.
Daniel L.
Furnace precision tune up; clean and tune up furnace, clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor airflow, checked heating temperatures, and tested overall furnace function. Upon inspection found that the blower wheel was dirty, this will decrease the performance of the furnace, would encourage to get that cleaned, also found the filter to be plugged up. This could cause issues to the furnace. All recommendations have been declined at this time.
Daniel L.
Furnace precision tune up; clean and tune up furnace, clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor airflow, checked heating temperatures, and tested overall furnace function. Found the blower wheel to be dirty, would encourage to get this cleaned so the furnace can run at top performance, also found the furnace filter to be dirty. Replaced and retested air flow. All recommendations declined at this time.
Daniel L.
Furnace precision tune up; clean and tune up furnace, clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor airflow, checked heating temperatures, and tested overall furnace function. Upon inspection found that the blower wheel was dirty and was encouraged to get cleaned at next tune up. All recommendations declined at this time.
Cody L.
Commercial Preventative Maintenance on rooftop units. Replaced filters and belts(if applicable) on all rooftop units. Perform precision tune up on all heating systems. Pulled and cleaned burners. Test return and supply temps, main flame safety sensors and ignition, gas pressure, combustion test, and amp draw on motors. Checked all electrical inside of the units. Inspected heat exchangers for any visual defects. All RTU’s are heating with no issues at this time. Bryant RTU has failing flame sensor. Will have to order part due to unit having special connector for part. 3 of 6 unit heaters were not operating on arrival. Troubleshot I units and found high limit safteys were tripped on all 3 units. 5 and 6 had seized up fan motors. We just had replaced fan motor on 6 this year. I’m waiting for a call from manufacture to explore possible causes of multiple fan failures. All heating units are operating at this time. I will follow up with manufacture of unit heaters and follow up with
John R.
Unit ran for a short period of time, than quickly tripped on error code #32. Pressure switch fault. Upon further inspection found that the heat exchanger was backed up with water. Drained water out of heat exchanger. Condensate trap was plugged, while removing old one, the plastic fitting broke off the trap. Installed a new trap. Checked all connections upon completion and didn’t have further issues after repaired. Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation. System replacement is highly recommended due to age and condition.
John R.
Unit had a ignition fault code on board upon arrival. Reset power to test operation. Inducer motor was making excessive noise, pulled motor off to find it full of water. Drain trap and condensate line was plugged. Performed a cleaning on both and retested operation. Unit then was able to fire up. Also diagnosed a failed flame safety. Repaired that as well. Unit is now up and heating. System is in poor shape, replacement is highly recommended due to age and condition. Customer is not interested in replacement options at this time. After further looking into system conditions, found collector box cracked and leaking water everywhere. Unit is also in need of a cleaning on blower wheel and tune up on furnace. Will return next week to perform those repairs. Also collected for that as well.
John R.
Removed failed gasket and collector box. Installed new collector box and gasket. Checked for leaks upon completion. Also pulled and cleaned blower wheel with water cleaner and brush. Reinstalled upon completion. Furnace precision tune up; clean and tune up furnace; clean burners, test ignition components, adjust gas level, test safety circuit, check indoor motors, checked all electrical components, tested indoor air flow, checked heating temperatures, and tested overall furnace operation.
Ian H.
Furnace precision tune up. Pulled and cleaned burners. Inspected heat exchanger for any visual defects, did not find any at this time. Tested ignition assembly components, including flame safety, for proper tolerance ranges. Cleaned out condensate trap. Checked all remaining electrical inside of the unit, measured motor amp draws for correct operating range. Inspected blower wheel for dirt and debris. Checked airflow for proper air movement. Measured combustion and gas pressure for safe levels. Ensured temperatures were within manufacture desired performance. System is heating and operating with no issues at this time. During tune up it was noticed that the blower wheel was dirty. The blower was removed from the furnace and thoroughly cleaned and inspected. After cleaning, the operation of the furnace was tested.
Nick M.
Replace furnace with 96% AFUE 2-Stage Variable-Speed Furnace. Terms: 50% down, balance due at completion of installation OR Approved Financing Install whole home humidifier
Daniel L.
Upon a arrival house had failed to keep up the temperature with the thermostat, after restarting to cycle on the furnace found the furnace go through its entire operation but would fail to remain lit. After testing found that the flame safety device had tested out of range, pulled and cleaned the device and rested and still tested below the manufacturing range. Replaced with a new flame safety device and then retested operation of the system. Furnace is up and running, no further attention is required at this time.